Job Description

Key Responsibilities

Support and maintain

production cloud-based SaaS applications

, ensuring high availability, performance, and reliability in a 24x7 environment. Troubleshoot and resolve

complex cross-platform incidents

spanning Linux OS, networking, databases, containers, and cloud infrastructure. Perform

root cause analysis

, follow SRE best practices, and collaborate with development teams to resolve and prevent recurring issues. Automate operational tasks and manual processes using

configuration management and scripting tools

. Monitor application and infrastructure health, proactively identify performance or stability issues, and implement improvements. Support and maintain

CI/CD pipelines

, application deployments, and release processes. Manage and monitor

containers, orchestration platforms, databases, and backend infrastructure

. Create and maintain

documentation, runbooks, and operational procedures

to ensure knowledge continuity.

Required Experience & Qualifications

Bachelor's degree

in Computer Science, Engineering, or related discipline.

5+ years' experience

in Application Support, DevOps, SRE, or Systems Engineering roles. Strong hands-on experience with

Linux system administration

(CentOS, RedHat or similar). Experience supporting

cloud environments

, preferably

Microsoft Azure

. Willingness and ability to support

24x7 operations and on-call rotations

.

Technical Skills (Core)

Cloud, Containers & Orchestration

Kubernetes administration (AKS preferred) Docker, container registries (ACR / Harbor) Helm, Ingress Controllers, Cert Manager

Automation & CI/CD

Configuration management:

Ansible, Salt, Puppet, or Chef

CI/CD tools: Jenkins, GitLab CI, Azure DevOps Pipelines Infrastructure as Code exposure (Terraform preferred)

Monitoring, Messaging & Integration

Logging and monitoring stacks (EFK / ELK) Message brokers: Kafka, RabbitMQ, ActiveMQ Load balancing & traffic management (HAProxy)

Databases & Middleware

Relational databases: Oracle, MySQL NoSQL databases: MongoDB Middleware & messaging systems (e.g. WebSphere MQ)

Scripting & Development Support

Scripting languages:

Bash, Python

(Ruby / Perl an advantage) Familiarity with RESTful web services Version control: Git Issue tracking and collaboration tools (JIRA, Sonar)

Desirable Experience

Strong understanding of

microservices architectures

Experience with

identity and security tools

(ForgeRock, HashiCorp Vault) Exposure to

OpenStack

environments Building dashboards and proactive monitoring solutions Experience debugging application and infrastructure issues in production environments
Job Type: Full-time

Pay: From R78764,07 per year

Work Location: Remote