Job Description

A LEGACY OF LUXURY & STYLE
Kurt Geiger is more than a brand; it's a way of life. Kurt Geiger is for the modern man who values sophistication, quality, and bold self-expression, offering timeless designs and now the luxurious Verve fragrance to complement its iconic style. As part of The Spitz Group, Kurt Geiger stands alongside world-class brands like GANT, Lacoste, and Carvela, creating a legacy of distinction.
Lead with Prestige
Are you a dynamic Store Manager with a passion for premium retail brands? Do you thrive in an environment where attention to detail, excellence, and customer experience take centre stage? If so, we are looking for a visionary leader to head one of our exclusive stores.
As the Store Manager, you will inspire your team, elevate service standards, and drive sales success. This is more than just a management role-it's an opportunity to craft an unparalleled shopping experience for a high-end brand.
Your Role
As a Store Manager, you will be responsible for delivering an exceptional customer journey while ensuring operational and sales excellence. You will lead a passionate team, uphold the highest standards, and guarantee that every aspect of the store reflects the luxury, sophistication, and prestige that define our brand.
Reporting to: Regional Manager
Team: Permanent & Flexi Staff within the store
Key Areas of Impact
Creating an Exceptional Customer Experience

• Cultivate a service-driven culture, ensuring customers receive a world-class experience
• Implement action plans based on mystery shopper feedback to continuously elevate service standards
• Build strong relationships with customers and maintain a loyal client base
• Provide in-store coaching and continuous training to refine sales and service skills

Inspiring and leading a high-performance team

• Recruit, mentor, and develop a high-calibre retail team that embodies our brand values
• Drive performance through structured Individual Performance Agreements (IPAs), one-on-one coaching, and meaningful feedback sessions
• Recognise and reward excellence while ensuring accountability with clear expectations
• Foster a positive and motivating work environment that encourages growth

Driving Sales and Operational Excellence

• Monitor daily sales performance and ensure every team member contributes to store targets
• Analyse the income statement and manage expenses to maximise profitability
• Maintain optimal stock levels in alignment with customer demand and store needs
• Ensure compliance with in-store controls, visual merchandising standards, and premium store presentation
• Use key retail disciplines to manage store operations efficiently

Achieving Business Targets

• Deliver on key metrics, including trading density, basket size, and salary-to-sales ratios
• Align team performance with brand goals, ensuring a seamless and luxurious shopping experience

What It Takes to Succeed:
Experience that set you up for success:

• Minimum of 5 years' retail experience
• At least 12 - 18 months of management experience in a retail environment
• A deep understanding of the retail landscape, including brand positioning and customer engagement

Qualifications & Certifications that will contribute to your success:

• Matric / Grade 12 (essential)
• Tertiary Retail Qualification (advantageous)

Additional Requirements that will enhance your impact for success:

• Knowledge of Industrial Relations (IR) laws and ability to initiate enquiries
• Strong understanding of profit & loss statements and retail financials
• Experience in merchandising, stock control, and store administration
• Ability to recruit and build a team that represents a luxury retail brand

Why Join Kurt Geiger?

• Iconic Brand Legacy: Work with a renowned brand known for its unique style and craftsmanship
• Commitment to Quality: Be part of a team that values uncompromising quality and detail
• Prestigious Portfolio: Join The Spitz Group and work with top brands like Lacoste, Carvela, and GANT

Take the Next Step with Kurt Geiger
Joining our team means being part of a vibrant, creative environment dedicated to excellence, where authenticity and refined taste are celebrated. If you're passionate about premium style and innovation, Kurt Geiger is the ideal place to grow your career.