?1st Line Support – Telecoms (jb1172)
Job Description
1st Line Support – Telecoms (JB1172)
JHB South
R14 000 – R20 000 (Experience dependent)
Growing hosted voice support team requires an experienced 1st Line Support agent who will be responsible for providing first class, helpdesk style, technical support, and services specific to voice products and services.
Responsibilities:
Provide first class technical support and services specific to telecommunications to clients in South Africa as well as the UK
Resolve queries related to:
Cisco and Yealink handsets
Unify phone systems
PBX Maintenance
Wire Shark
IPV4 configurations
Requirements:
1+ experience supporting VOIP products
System configurations related to call flows
Network configurations
The ability to triage hosted voice issues
Relevant certifications would be beneficial
Please email CV to recruit@itkontak.co.za and quote JB1172 in the subject line
Skills Required
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Job Detail
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Job IdJD840731
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IndustryTelcom/ISP
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Total Positions1
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Job Type:Full Time
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Salary:15000-20000
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Employment StatusPermanent
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Job LocationJohannesburg South, South Africa
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EducationCertification
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Experience1 - Year
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Apply ByJan 14, 2022
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Job Posting DateSep 14, 2021