Job Description

Job description: Kitroom Representative



Job Overview:



Responsible for work orders specific to their product line and/or workstation. Responsible for knowing, following, and not deviating from the appropriate procedures assigned to their product line and/or work station. Must have ability to show proficiency in their assigned area by having approved competencies. Must uphold quality standards. Supports the Sales team through the decontamination of used kits; checking and replenishing used Kits; dispatch, booking and coordinating used Kits; inventory management of used Kits.





Key Activities & Responsibilities:


Completes repetitive tasks and follows procedures along with written and verbal instructions Meet performance goals in key areas such as Quality, Customer Experience, Innovation, Team Development, and Operational Results. Responsible for participating in continuous improvement, daily/weekly cleaning and providing suggestions or ideas Responsible for personal production output and maintaining proper documentation or working with team to achieve team production targets Responsible for personal training, understanding procedures and accurately following all procedures and policies Responsible for successfully completing and maintaining competencies for all stations required to work Invests in employee involvement and development by being responsible and accountable, being passionate towards the success of the business, treating all with dignity and respect and by fostering personal growth. Strives for operational excellence by promoting a team-based, product-focused organization, contributing to continuous improvement, participating in safety programs, strives for sales growth, cost reduction and committed to quality by striving for reliability and quality in our products. Uphold quality standards and communicate proactively with Kitroom staff Works with some daily direction still required Punctuality and Attendance: Follow attendance policy as outlined in our company handbook


Education Essential:


Diploma/Degree or equivalent in Operations, supply chain management or similar. IT knowledge (MS Outlook, MS Word, Internet)




Experience:


2 years' experience in a service role preferred Fluency in English, spoken & written Ability to work in a team environment * Must have attention to detail