Key Accounts Manager

Midrand, Johannesburg, South Africa

Job Description

Job Responsibilities
Relationship Management

  • Develop and maintain strong, long-term relationships with buyers or key account managers
  • Lead as a point of contact for all customer matters/issues, ensuring timely and successful account management
  • Maintain trust through high-level customer service
Sales Strategy & Business Growth
  • Develop and execute customer plans and sales strategies to achieve or exceed annual targets and key performance indicators
  • Identify and capitalize on new business opportunities within existing accounts and the wider territory
Trading Terms
  • Negotiate trading terms and close agreements to maximize profits and ensure mutual benefit
  • Draft annual advertising spend & Joint business plans with ROI
Execution & Collaboration
  • Collaborate with internal teams (finance, marketing, supply chain & manufacturing)
  • Continuous engagement with 3rd party operations (Vector logistics, N1 Meats, Sequence, Pack n Stack) to ensure flawless execution, maximum product distribution and brand growth
  • Monitor and analyse account metrics, sales results, and market trends to provide actionable insights
  • Execute innovation launch plans
  • Lead the sell-in and execution of marketing promotional plans, displays, and new product launches at the store or operator level
Reporting
  • Conduct QBRs and weekly face-to-face meetings with regional and national buyers
  • Ensure customer plans and reports are developed for monthly, quarterly and annually
Core Competencies
  • Strategic Relationship Building
  • Negotiation skills
  • Ability to establish rapport and develop trust with technical and commercial stakeholders
  • Communication & Negotiation: Excellent verbal and written communication skills, with strong persuasive and negotiation skills
  • Analytical & Problem-Solving: Ability to analyse data, understand market trends, and develop solutions-based strategies
  • Technical Proficiency: Strong skills in Microsoft Office Suite (especially Excel & PowerPoint), CRM skills (SAGE) and sales forecasting agreed with customers
Other Requirements
  • Willingness and ability to travel 80% within the assigned territory
  • Must reside in Johannesburg
  • Valid drivers license
  • Own reliable vehicle

Skills Required

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Job Detail

  • Job Id
    JD1640042
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Midrand, Johannesburg, South Africa
  • Education
    Not mentioned