Job Description

Career Area:

Enterprise Cross Functional

:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Cat Financial

Cat Financial is a subsidiary of Caterpillar Inc., the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat dealers for machines, engines, Solar gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe, and Africa. Visit cat.com to learn more about Cat Financial

Job Summary

We have an exciting opportunity for a Territory Manager to join our team in South Africa. As a key representative of Caterpillar Financial Services Corporation (CFSC) and Caterpillar Insurance Services Corporation (CISC), you will play a vital role in promoting and delivering innovative financial and insurance solutions to Caterpillar dealers and customers within your assigned territory. This role combines strategic relationship-building with a deep understanding of our products to drive value, support growth, and strengthen customer loyalty. If you're passionate about making an impact and thrive in a dynamic, customer-focused environment--this is your opportunity to help power progress!

What You Will Do:

Represents the company professionally within a designated territory, providing training to dealer management and support staff on merchandising and financing programs for both private and government sectors. Advises dealer personnel on tax law updates and financial principles, including discounted cash flow, time value of money, interest calculations, and accounting concepts like expense allocation, depreciation, and balance sheet financing to support equipment sales with Caterpillar Financial Services. Builds strong customer relationships by explaining transaction quotes, gathering credit data, addressing technical queries, evaluating competitors, and securing customer agreement. Manages existing finance contracts, including field audits to verify equipment use and location. Responds to customer inquiries on property taxes and billing issues. Supports collection of overdue payments and coordinates equipment repossession when necessary. Negotiates transaction restructuring to align with customer needs and company goals. Assesses the effectiveness of financing programs and provides market trend insights for business planning. Aids CISC staff in promoting insurance products to dealers and supplies promotional materials for end-user distribution. Demonstrates how to bundle financing and insurance solutions to meet customer requirements.

Skills, Abilities and Knowledge:

Demonstrated knowledge of financing and leasing products, policies and procedures of the subsidiary. Knowledge of credit and documentation procedures, processes and operations. Demonstrated knowledge of and ability to apply math computation skills including those used in financial modelling and forecasting. Knowledge of credit policies and procedures and pricing models to negotiate acceptable pricing and terms on transactions.

Education/Experience:

A three-year university degree or equivalent diploma in Business Management, Marketing, or a related field is required. A minimum of three (3) years' experience in a similar role, preferably within the mining or banking industry. Demonstrated customer service and relationship management skills. Experience in one or more of the following areas will be considered advantageous: Customer service, Collections or Financial statement analysis

Additional Information

Travel to Namibia/South Africa required.
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit

https://www.caterpillar.com/en/careers/why-caterpillar.html


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NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.


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