Job Description

Key Accounts Manager, CT Warehousing and Transportation ~ Sales / Marketing / Communications
Cape Town - Western Cape

Key Accounts Manager

Cape Town

Salary Market Related

Outline

Relevant Experience, Knowledge and Skills Required:

• 5-7 years working experience as a KAM with at least 5 years in the clearing and forwarding industry
• Must have Key Account/Account Management experience within the Freight and Logistics industry (Sea, Air and Road)
• Current and previous operations experience required with the Air Freight and Sea Freight industry
• Operations background would be a distinct advantage
• Servicing & Sales, International Trade principles & practice
• Macro and Micro factors impacting the business environment
• Understanding of statutory charges and application of revenue generating charges
• Company Standard trading conditions and liability limitations
• Terms of payment and relevant finance fees. CRM tools, INCOTERMS
• Carrier & depot conditions of trade. National currencies and international codes
• Computer literacy (Intermediate competency utilising Microsoft packages including Word, Excel, Power Point, Share Point and Outlook
• Strong communication and Interpersonal skills
• Business acumen. Presentation & Negotiation skills -intermediate
• Client/service orientation. Situation analysis & problem solving
• Judgment & decision making
• Creative & innovative thinking
• Action & result orientation

Education Required:

• Matric
• 1 Year Sales & Marketing related qualification at an NQF Level 5

Overall Responsibilities Include:

• Acquire new business (Only in a Hybrid Role)
• Retain and grow the current book of business
• Support credit control in the management of the clients credit application
• Client Servicing
• Record client information
• Report on Servicing Activities
• Comply with the requirements of the quality management system
• Ad Hoc

Attributes:

• Customer service orientation -Able to handle a demanding customer environment
• Good problem-solving and decision-making skills
• Strong Report writing skills
• Dynamic self-starter that works independently
• Ability to manage pressure
• Communicate well within the team and contribute to the overall success of the team
• Team player
• Adaptable within a constantly changing environment

Please Note: Should you not receive feedback within a month, please consider your application as unsuccessful.

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