Job Description

Key Account Manager - KZNAn opportunity exists within Safal Steel for a Key Account Manager to be based in Cato Ridge Region (KwaZulu Natal). The position reports to the Sales and Development Manager.To oversees and maintain the relationships between the company and their high-priority clients and to form long-term, mutually beneficial partnerships.Ensure that the sales of the companyxe2x80x99s principal products achieve sales target. A significant portion of the role includes the management and coordination of orders and deliveries in line with the company Service Level Offering and OTIF Targets.To play an important role in nurturing the company's relationships with key customers who generate a significant portion of the company revenue.Define and achieve annual sales targets per customer.Forecasting of Sales Trends, Orders & Market DemandEnsure timeous communication of pricing, incentives, rebates, specific marketing drives, project pricing and any changes in service level offerings.Gather market intelligence.Administer warranty and customer claims and other queries within the SAP environment.Manage and maintain high levels of customer service by frequent interaction, clear communication, adopt a proactive approach in keeping the customer informed of any event impacting on OTIF.Manage debtorsxe2x80x99 risk by understanding the credit limit in place per customer.Builder, driven, independent, coordinator, team player, mature, problem solver, comfortable within a challenging environmentDetermination to meet personal goals and objectivesDeliver results and meet customer expectationsCreative thinking and problem solvingKnowledge of sales strategies and conceptsStrong communicator with good interpersonal skillsPresentable, Professional, well spokenGood understanding of developing sales reportsEstablished home office including stable, high-speed connectivity and USP.Ability to work independently and remotely. Self-motivated. Proactive. Strong time management skills.Minimum academic qualification: Degree or a graduate diploma in Sales/ Marketing/ CommerceExperience 10 years: In a Sales, Marketing or Technical role Converse Fluently in English & Afrikaans

JTJ Group