The Key Account Manager (Companion Animal) is responsible for developing and executing strategic account plans that drive growth, strengthen partnerships, and deliver value to Zoetis' key customers across South Africa. This role plays a critical part in achieving commercial objectives by identifying opportunities, negotiating solutions, and ensuring the successful implementation of business initiatives that support the Zoetis Companion Animal portfolio.
Reporting Structure:
Business Unit Lead:
Companion Animals and Equine
Location:
Johannesburg
The role will require:
Understanding of the companion animal industry, trends and landscape
A proven delivery of sales results and customer satisfaction
Experience with developing and adapting strategic account plans based on in-depth understanding of customers' needs
The ability to maintain a high level of expertise with the evolving portfolio of products, services, pricing and competition
Work in close collaboration with key stakeholders and resources to deliver on strategic plans to the customer
The ability to work in a matrix organization and coordinate resources/requirements effectively
Analytical thinking, to be able to make robust decisions using sound interpretation of data, information and processes
Bring a vitality and enthusiasm that aligns with the Zoetis Companion Animal Purpose: 'To pioneer in animal health so that pets can live their best lives'
The Key Account Manager Core Competencies include:
1. Solution Selling
2. Understands Our Business & Customers
3. Strategic Account Planning & Management (including financial spend, ROI and projections)
4. Negotiation
5. Technical & Commercial Knowledge
6. Business Acumen
7. Acts Decisively with Good Judgement
8. Builds Trust with Customers
9. Collaborates with Others/Teamwork
10. Accountable for Results
11. Change & Learning Agility
12. Presentation Skills
13. Project Management
14. Digital Dexterity & Fluency
15. Data Fluency
The successful applicant will be able to demonstrate a natural curiosity to develop customer centric innovative solutions, a sense of purpose with our Zoetis Core Values in mind, agility for change/adaptability and a hunger for learning at pace.
Training & Qualifications
Formal qualifications in Key Account Management, Business, or Finance will be viewed favourably, reflecting the commercial scope and analytical nature of this role.
Experience;
3 - 5 years experience in Key Account Management, preferably within the animal health, pharmaceutical, or FMCG industry Travel Requirement
* Must have a valid drivers license and willingness to travel within South Africa
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