Key Account Manager

Johannesburg, Gauteng, South Africa

Our client in the Office Automation industry is currently looking for a Key Account Manager, in Johannesburg.

Responsibilities:

Developing and maintaining a portfolio of high-value clients.
Understanding the needs and requirements of clients.
Trying to build long-standing professional relationships with clients to create a mutually beneficial environment.
Ensuring that a company does not lose clients to competitors.
Proposing solutions to a client's problems and implementing them within reasonable timelines.
Ensuring the timely delivery of products and services to clients.
Acting as a channel of communication between clients and the employees of an organization.
Resolving customer complaints promptly to maintain trust.
Identifying high-value clients and developing strategies to build relationships with them.
Researching market trends and generating more sales.
Preparing and presenting regular reports to internal and external stakeholders.
Developing long-term strategies for client retention and making plans to implement them.

Requirements:

Minimum 3 years Account Management experience in the Office Automation or Telecommunications industry.
Relevant tertiary qualification is beneficial.
Valid driverxe2x80x99s license and own transport.
Good communication skills.
Organization skills, ability to work independently, versatility.
Eye for detail and thoroughness.
Sense of responsibility and priorities.
Good teamwork and management skills.

Remuneration:

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