Job Description

Job Purpose / Scope of Position

We are currently looking for a confident, dynamic, and vibrant Key Account Manager to join our sales team in Cape Town to effectively market & sell products in a professional capacity by establishing new business relationships & maintaining relationships with existing clients. This team player should be an outspoken, highly motivated individual with excellent interpersonal skills and ability to develop and maintain relationships.

Key Accountabilities

• Managing existing accounts meeting all needs of the customer.
• New Business Development.
• Implement sales strategies/ Business plans aligned to meet sales targets.
• Maintain excellence in customer relations with both existing and new client base.
• Reaching monthly and quarterly targets
• Retail experience - tracking of weekly/ Monthly sell in and sell out run rate business.
• Ability to accurately plan/ manage customer and company inventory monthly.
• Provide competitive information such as tenders, industry trends, market related pricing, data etc.
• Improve product knowledge and sales techniques.
• Submission of planners and reports as requested by Sales Manager

Core Activities

• Present, promote and sell products/services using solid arguments to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop, and maintain positive business and customer relationships.
• Reach out to customer leads through cold calling.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Achieve agreed upon sales targets and outcomes within schedule.
• Coordinate sales effort with team members and other departments.
• Analyse the territory/market's potential, track sales and status reports.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends.
• Continuously improve through feedback.

Knowledge, skills and experience

• Qualification/Certification in sales, business management, marketing or another relevant field required.
• At least 3 years-experience in a Sales Representative role preferably in the telecommunications industry.
• Proven track record to meet or exceed defined sales targets.
• Excellent computer skills including Word, Excel, PowerPoint, and Outlook. Experience on SAP would be an advantage.
• Valid driver's license and own reliable vehicle.

Aptitude & Disposition

• Highly motivated and target driven with a proven track record in sales.
• Excellent selling, communication, and negotiation skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs.
• Relationship management skills and openness to feedback
• Individual who aspires to overachieve with the vision for exponential personal growth.

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