Key Account Manager

Johannesburg, Gauteng, South Africa

Job Description


Our client in the Telecommunications industry is currently looking for a Key Accounts Manager, in Randburg.

Responsibilities:

  • Client Management:
  • To manage their existing clients effectively, efficiently and professionally .
  • Ongoing Account and Project Management.
  • Client Analysis - knowledge of the clientxe2x80x99s business to anticipate their needs in order to provide sound technical solutions.
  • Secure, develop and maintain client relationships and become a strategic partner with the assigned accounts by consulting with a high degree of industry expertise and knowledge.
  • Maintain and develop existing and new customers through appropriate propositions and ethical sales methods to sustain the current and ongoing business.
  • Ensure customer satisfaction through the highest level of service by constant visibility and professionalism.
  • Continuously introduce or inform the client of new product and or service offerings.
  • Sales:
  • Attend client and supplier meetings.
  • Negotiate with and sell to Senior-Level Executives and Management.
  • Effectively solve problems and manage risk to ensure achievement of targets.
  • Ensures that the service offering provided satisfies the clientsxe2x80x99 needs.
  • Identify potential sales opportunities.
  • Respond to and follow up sales enquiries in a timely and professional manner.
  • Plan and prioritise sales activities in order to achieve the business aims.
  • Compile, cost and submit tender documents.
  • Administration:
  • Assist with the preparation of contractual agreements and ensure terms are adhered to.
  • Prepare presentations, proposals, plans, and relevant reports as necessary.
  • Maintain accurate records of all pricingxe2x80x99s structures for the client pricing structures.
  • Facilitate projects through internal communication, liaison and negotiations.
  • Implement and maintain specific pricing and margin schedules for the Key Accounts.
  • Update and maintain the quote register.
  • Compile comprehensive bill of materials in line with the defined scope of the project.
  • Negotiate cost of materials with suppliers.
  • If required, liaise and negotiate scope changes with the client and compile a new quote/proposal.
  • Managing the commercial aspects and processes to be followed as set in their business policies and procedures.
  • Printing of AutoCAD drawings and labelling where necessary.
  • Health, Safety, Quality and Environmental Responsibilities.
  • Report any deviations that could lead to an accident.
  • Participate in Safety Training to improve safety standards.
  • Report incidents and accidents before the end of a shift.
  • Adhere to the Company's Health and Safety policy and procedure.
  • Look after own safety and that of other employees.
  • Ensure that the SHEQ Management System requirements are met towards customer.
Requirements:
  • Minimum of Grade 12 or equivalent.
  • Minimum of 5 years Sales or Key Account Management experience.
  • A relevant Degree/Diploma will be an advantage.
  • Proficient in Microsoft Office and Microsoft Projects.
  • Must have extensive industry related knowledge.
  • Experience with budgeting and basic finances.
  • Excellent negotiating skills.
  • Extensive experience with customer service.
  • Excellent verbal and written communication skills in English and Afrikaans.
  • A valid driverxe2x80x99s licence and own vehicle.
  • Must be willing to travel.
  • Must comply with the companyxe2x80x99s policies and procedures.
Remuneration:
  • Dependant on experience and qualification.

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Job Detail

  • Job Id
    JD1255120
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, Gauteng, South Africa
  • Education
    Not mentioned