Our client in the Telecommunications industry is currently looking for a Key Accounts Manager, in Randburg.
Responsibilities:
Client Management:
To manage their existing clients effectively, efficiently and professionally .
Ongoing Account and Project Management.
Client Analysis - knowledge of the clientxe2x80x99s business to anticipate their needs in order to provide sound technical solutions.
Secure, develop and maintain client relationships and become a strategic partner with the assigned accounts by consulting with a high degree of industry expertise and knowledge.
Maintain and develop existing and new customers through appropriate propositions and ethical sales methods to sustain the current and ongoing business.
Ensure customer satisfaction through the highest level of service by constant visibility and professionalism.
Continuously introduce or inform the client of new product and or service offerings.
Sales:
Attend client and supplier meetings.
Negotiate with and sell to Senior-Level Executives and Management.
Effectively solve problems and manage risk to ensure achievement of targets.
Ensures that the service offering provided satisfies the clientsxe2x80x99 needs.
Identify potential sales opportunities.
Respond to and follow up sales enquiries in a timely and professional manner.
Plan and prioritise sales activities in order to achieve the business aims.
Compile, cost and submit tender documents.
Administration:
Assist with the preparation of contractual agreements and ensure terms are adhered to.
Prepare presentations, proposals, plans, and relevant reports as necessary.
Maintain accurate records of all pricingxe2x80x99s structures for the client pricing structures.
Facilitate projects through internal communication, liaison and negotiations.
Implement and maintain specific pricing and margin schedules for the Key Accounts.
Update and maintain the quote register.
Compile comprehensive bill of materials in line with the defined scope of the project.
Negotiate cost of materials with suppliers.
If required, liaise and negotiate scope changes with the client and compile a new quote/proposal.
Managing the commercial aspects and processes to be followed as set in their business policies and procedures.
Printing of AutoCAD drawings and labelling where necessary.
Health, Safety, Quality and Environmental Responsibilities.
Report any deviations that could lead to an accident.
Participate in Safety Training to improve safety standards.
Report incidents and accidents before the end of a shift.
Adhere to the Company's Health and Safety policy and procedure.
Look after own safety and that of other employees.
Ensure that the SHEQ Management System requirements are met towards customer.
Requirements:
Minimum of Grade 12 or equivalent.
Minimum of 5 years Sales or Key Account Management experience.
A relevant Degree/Diploma will be an advantage.
Proficient in Microsoft Office and Microsoft Projects.
Must have extensive industry related knowledge.
Experience with budgeting and basic finances.
Excellent negotiating skills.
Extensive experience with customer service.
Excellent verbal and written communication skills in English and Afrikaans.
A valid driverxe2x80x99s licence and own vehicle.
Must be willing to travel.
Must comply with the companyxe2x80x99s policies and procedures.