Aufgaben
Objective
Drive exceptional Mercedes-Benz Vans sales performance within the Government Sales Channel by strategically managing key performance outputs and achieving defined objectives and KPIs. Implement a sustainable Government Fleet Strategy to maximize sales, profitability, and market penetration. Cultivate strong relationships with government clients and dealer partners through regular customer visits, focusing on expanding our customer base and promoting innovative vehicle applications to ensure their needs are met.
Main Tasks
Customer Queries:
Facilitate the timeous resolution of Dealer, Government Queries and escalate where required.
Customer Relationship Management:
Management of Government Fleet database on Sales Force. Ensure all necessary company and contact information is updated timeously on the online database. Ensure all visitations, Agenda and minutes of customer visits are recorded on the Sales Force system or recorded in a central folder that can be accessed by the management team as and when required.
Reporting:
Monthly reporting of Government sales per customer, per category, etc. as well as activities and market intelligence.
Marketing and Sales Strategy:
Manage the implementation of Marketing strategy, including marketing promotional material, events and communication schedule. Manage the implementation of a detailed Sales strategy per region and customer category.
Tenders and Sales:
Compilation of RT 57 document and submission. Sell to National, Provincial and local Government customers who purchase via the RT 57 tender process. Evidence of increasing sales in the Government channel. Tenders/quotes compiled according to Fleet and Government requirements and guidelines and within PFMA. Work closely with Body builders and the MB Vans Body Builder Specialist to ensure that all products converted meet the approved standards and are suitable for the customers' applications.
Specific knowledge, skills and attributes:
Knowledge of Government structures, Ability to communicate at all levels, Good negotiation skills, Compliance process, Commercial Vehicle Industry Knowledge
Knowledge of Customer Care and Parts business
Computer Literacy (MS Office, Microsoft, SAP)
Experience:3-5 years' relevant experience in Sales and Marketing
Mercedes-Benz Southern Africa is proud to be an equal opportunity Employer. All qualified applicants will be considered, however the following will apply:
Foreign nationals must qualify for a work visa/permit as per the provisions of the Immigration Act 13, 2002.
Division's Employment Equity Plan in terms of the Employment Equity Act, No 58, 1998.
Code of good practice on the employment of people with disabilities.
Only applications submitted online https://group.mercedes-benz.com/en/ will be considered. Applications sent by email WILL NOT be considered. Email address provided for query purposes only.
IMPORTANT: For an optimal selection process, please attach all relevant documents.
Closing date is: 10 October 2025
QualifikationenNQF L7 - Bachelor's degree/Advanced Diploma
NQF L6 -National Diploma
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Gesundheitsmassnahmen
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KontaktMercedes-Benz South Africa Ltd
MBSA Place, 210 Aramist Avenue0181 Pretoria
Xoliswa Marcia Ngwenya E-Mail: xoliswa_marcia.ngwenya@mercedes-benz.com
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