Key Account Manager
Job Description
Qualification:
Degree / Diploma / Higher Certificate within the Transport Sector and / or Risk Management
Requirements:
5 - 10 years proven experience in similar sales or commercial leadership role.
Good experience in an Account Management/Support /Administrative environment
Experience within Logistical/Transport/Risk Management Industry will be highly advantageous
Areas of Responsibilities:
Operate as the lead point of contact for all matters specific to your clients
Manage Clients program implementation according to company standard, deployment roll-out planning, meeting their program goals and expectations
Work alongside other teams for Pilots and New Deployment Projects
Build and maintain strong, longlasting trusted customer relationships
Liaise between cross-functional internal teams to ensure the timely and successful delivery
Establish critical goals, or other key performance indicators
Manage customer expectations
Forecast and track key account metrics
Keep clients informed of product and service developments
Project Manager assigned Clients program implementation, including Deployment rollout planning, program experience and performance related to their program goals and expectations.
Propose solutions / recommendations to client through Program Performance Reviews 21 day / Quarterly and Annual
Ensure that correct prescribed standards of practice / documentation are followed
Monthly reporting and statistics as required.
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Job Detail
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Job IdJD1281797
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned