Job Description

Introduction to the VKB GroupThe VKB Group is an agricultural company, providing support to farmers and producing straight-from-the farm-foods for consumers. Apart from the various consumer brands, the VKB Group is also represented by its regional brands: VKB, GWK and NTK. Our roots are firmly planted in agriculture with farming at our core, continuously growing and evolving throughout the years.Starting with providing everything needed on the farm to produce food, we now also operate in all areas of the food supply chain: processing, logistics, and national and global market channels.This xe2x80x9chouse of brandsxe2x80x9d we've established with the support of our farmer shareholders is the foundation for building the agribusiness of the future.Our purposeTouch lives - for the better: We always aim to make a positive impact in people's lives: our employees, producers, clients, communities and the larger industry. And, through collaboration with this group of people, we strive to make an even bigger and longer lasting impact in the lives of all South Africans.ValuesWe live by five important values:We are HUMBLEWe acknowledge that we are blessedWe are HUNGRYWe do not settle for mediocreWe are BOLDWe do what is right, even if it scares usWe are SMARTWe consider our words and actionsWe are TEAM PLAYERSNo-one can do this aloneOur legacyFor the Love of the Land: We do it all for our legacy and the love of nature, people, country, sustainability and progress.More about QPro Feeds
QPro Feeds is a dynamic Animal Feed Manufacturing business with a facility in both Bethlehem and Vrede. We are responsible for producing animal feed to in-house clients as well as external clients in the monogastric and ruminant fields.
The ideal team player will serve as the primary point of contact between the company and key clients, ensuring seamless communication, commercial alignment, and service excellence. They will coordinate the delivery of expert technical advice by engaging internal specialists, monitor client needs and drive account growth through strategic relationship management and a deep understanding of farm operations and feed solutions. This role plays a pivotal part in aligning client goals with the company's capabilities, ensuring both parties achieve long-term value.Requirements

• A tertiary qualification in Animal Science, Animal Production or related will serve as a minim requirement.
• BSc Agriculture (Animal Science/Nutrition) preferred
• Minimum of 5 years' experience in technical advisory or sales within the animal feed industry.
• Proven track record of working with clients in at least two of the following: swine, beef or poultry.
• Valid Driver's License
• SACNASP registration is an advantage.

• Establish and maintain strong, strategic relationships with key clients across various livestock sectors, acting as the primary liaison to ensure satisfaction, trust, and long-term partnerships.
• Provide expert nutritional and management guidance, including interpreting farm data and advising on performance improvements.
• Coordinate closely with production, procurement, and logistics teams to ensure timely and consistent product delivery aligned with client expectations.
• Contribute to sales forecasting by providing accurate client demand data and growth projections to assist in production planning.
• Lead frontline communication during client crises by providing rapid, data-informed solutions that minimize impact and reinforce client trust.
• Develop and implement strategic growth plans for key accounts, identifying cross-selling opportunities and optimizing product mix.
• Participate in grower days, technical forums, and training events to represent the company, deliver value0added knowledge, and strengthen brand credibility.
• Provide support in feed-related claim investigations and ensure resolution processes protect both the customer relationship and the company's interest.
• Maintain accurate records of account activities, customer interactions, sales forecasts, and visit reports using the company's CRM and reporting tools.

• Solid understanding of ruminant and monogastric nutrition principles.
• Capable of engaging with diverse clients - from commercial farmers to integrators - across different livestock sectors with the ability to explain technical concepts clearly and persuasively.
• Skilled in identifying client needs, presenting solutions, overcoming objections and closing sales, while maintaining long-term relationship integrity.
• Maintains composure and constructive client engagements even in high-pressure situations (e.g. animal health issues, performance complaints, delivery delays).
• Strong computer skills.
• Understands cost structures, budgeting, return-on-investment analysis etc.
• Able to independently plan farm visits, manage diverse accounts across large geographical areas, and maintain follow-ups without supervision.

VKB Group