Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
We're looking for a strategic and commercially driven Key Accounts Director to lead our most valued client relationships across South Africa. Based in Johannesburg, this field-based role is all about creating impact, unlocking growth and delivering excellence. If you thrive in high-stakes environments and love shaping long-term partnerships, this is your opportunity to lead from the front.
What will you be doing?
You'll be the face of Smith+Nephew for our key accounts, owning the full lifecycle of client engagement--from contract negotiation to performance monitoring. You'll lead strategic relationships with high-value clients, ensuring satisfaction and retention through proactive engagement and rapid issue resolution. Working cross-functionally with sales, marketing and product teams, you'll deliver seamless, high-impact client experiences that drive business outcomes. Your insights will inform executive decisions and help us stay ahead of market trends.
What will you need to be successful?
Success in this role means being a trusted advisor and a sharp negotiator. You'll need to be commercially astute, highly organised and confident in managing complex relationships. You'll bring energy, influence and precision to everything you do.
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