Job Description

We are Reckitt
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
?Sales?
Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.
About the role
Reckitt is driving aggressive growth in e-Commerce channels across all markets. This role is responsible to drive Reckitt Digital Sales and e-Commerce strategy for South Africa across ALL channels.
The designated person will be responsible to manage evolution of digital shopper marketing plans - setting & executing Joint Business Plans with e-tailers, managing standalone projects to always-on campaigns and keeping wider Brand & Trade Marketing teams aligned with online initiatives.
Along with demand generation activities, the role will also need to understand and chalk out best fulfilment model (direct vs. indirect) and work with Supply Services team to minimize lost sales due to any inefficiencies in the fulfilment model. The individual must be able to forecast volumes with a reasonable degree of accuracy.
Lastly - as e-Commerce evolves, there could be varying degree of sales reporting capabilities within Reckitt & e-tailers. The incumbent will need to work with relevant stakeholders to drive improved reporting, covering growth KPIs (value, volume) and stickiness KPIs (unique shoppers, repeat ratio, size of basket etc.)
Your responsibilities

• Sales
• Forecasting and planning aligned to brand and customer strategies
• Deliver online sales targets while operating within approved trade marketing/trade spend parameters
• Consolidate and review monthly sales results and initiate appropriate action steps to deliver targets
• JBP's and roadmap to deliver brand, category and customer objectives
• Customer Relationship
• Build RB business with key e-tailers and manage customer strategy
• Lead development of annual Joint Business Plans maintaining excellence that matches RB standards
• Work with stakeholders to chalk out eCommerce strategy that drives maximum volume, profit, customer satisfaction and product availability at appropriate cost
• Ensuring 5P execution in those customers
• Drive focus on RoI analysis and optimization with particular focus on strategic & tactical plans to expand online penetration and channel development
• Online 4P execution
• Work with stakeholders to maintain digital product catalogue to have right product information & images across all e-tailers
• Build 5P tracking capabilities in the online world with regular store checks
• Internal engagement & co-ordination
• Be present at digital sales agenda on internal cross functional forums
• Partner with marketing organisation to develop and execute online brand plans covering account-level promotional plans
• Drive better visibility on e-tailer portals such as banners, search result optimization etc. and secure funding from brand teams
• Co-ordinate and liaison with customer for shopper insights and market research

The experience we're looking for
-Bachelors degree level in business management/Sales/Marketing related subjects from a recognised university.
-Minimum 3 years FMCG expirience in Sales/Marketing and Key account management
-History of identifying incremental revenue stream opportunities
-Proven track record of budget delivery and growth momentum
-Demonstrate financial and commercial acumen with strategic thinking
-Sound qualifications in a business or related discipline
-Definite preference for experience of working on a retailer affiliate programs and managing integration, tracking and optimization across all media and marketing activities
-Strong commercial insight, and astute P and L management with the capability to develop and execute strategic sales plans.
- Known for your strategic insight and a practical approach to problem-solving, you're ready to turn challenges into opportunities.
- Genuine passion for customer service, with the ability to build trusting, collaborative, and mutually beneficial relationships.
- Exceptional communication skills, with a consultative approach to influencing others using compelling facts and data.
- A diverse range of influencing styles and techniques at your disposal, with evidence of their effective application in past roles.
The skills for success
Key Account Management, Ecommerce, Analysing sales data, Leadership skills, Consumer Insights, Shopper Insights, Category Analysis, Collaboration and partnership skills, Influencing, Consultative Selling, Customer strategy, Channel strategy, Sales strategy development, Perform product planning, Business accumen, commercial accumen, Sales negotiation, P and L Management, Strategy Execution, Operational Excellence.
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Skills Required