Job Summary Responsibilities: Maintain accurate and up-to-date inventory records using our warehouse management system. Monitor inventory levels, anticipate demand, and initiate procurement orders to prevent stockouts or overstock situations. Regularly conduct physical counts and audits to reconcile system data with actual stock levels. Lead and supervise a team of warehouse personnel, providing guidance, training, and support to ensure a productive and cohesive workforce. Collaborate with staff to enhance warehouse processes and drive continuous improvement initiatives. Implement best practices for receiving, storing, picking, packing, and shipping products efficiently while maintaining quality standards. Enforce adherence to health and safety protocols, ensuring a safe working environment for all staff members. Collaborate with the customer service team to fulfil orders accurately and promptly, ensuring high levels of customer satisfaction. Requirements: Minimum of 2 year of experience in warehouse operations. Strong organizational skills. Excellent communication and interpersonal skills to interact with staff, colleagues, and customers. Proficiency in using warehouse management systems (WMS) and Microsoft Office Suite. Demonstrated leadership abilities and experience managing a team. Problem-solving mindset with a proactive approach to process improvement. Knowledge of health and safety regulations and protocols. Detail-oriented and capable of maintaining accurate records. Matric certificate, additional education or certifications in supply chain management or logistics is a plus.
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