This role reports to the Executive Underwriter: Underwriting. The Junior Life Underwriter is primarily responsible for Updating underwriting terms on IAA and reapplying terms where required. In addition to this the Junior Life Underwriter will also be responsible for creating health loadings and exclusions based on the underwriting decision made.
Further to this the Junior Life Underwriter will be underwriting life, disability, critical illness, sickness and permanent incapacity cover within agreed underwriting authority limits where required.
The incumbent will deal with technical underwriting queries and/or complaints providing an excellent service offering.
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Minimum Requirements
Education:
A 3-year tertiary qualification (NQF6 or above) with relevant business orientation
Medical qualification would be preferred
Experience:
1+ years underwriting experience in long term insurance preferred
5+ years insurance industry experience
Knowledge and Skills:
Sound life assurance knowledge
Fluent in PPS Administration systems [IAA, Service Manager, Proflow]
Fluent in English both written and verbal
Good computer knowledge - MS Outlook, Excel and Word are necessary
Ability to work independently as well as being a good team-player with excellent interpersonal skills
Deadline/target driven, with ability to work under pressure
Logical and analytical
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Duties and Responsibilities
Process optimization and efficiencies
The successful candidate will be responsible for updating underwriting terms on IAA
To create health loadings and exclusions based on underwriting decisions
Be responsible for underwriting life, disability, critical illness, sickness and permanent incapacity cover within agreed underwriting authority limits.
To underwrite cases within the agreed service level agreements.
Candidate must be willing to work under pressure and within agreed service levels.
Responsible for achieving and maintaining standards in underwriting life
Required to have regular audits on underwriting responsibilities and ensure standards are maintained
Provide constructive feedback to underwriting manager/underwriter regarding matters arising
Assess specific underwriting cases.
Responsible for financial underwriting to ensure accurate financial underwriting decisions.
Participation in projects to improve departmental service-owning your role in the project and completing tasks as required by providing input.
Risk and Compliance
Adhere to internal SLA's to ensure operational efficiency and achievement of agreed customer service standards
Proficient in the assessment and management of underwriting decisions and administrative functions
Must understand the insurance environment and general protocols
Ensure adherence to regulatory and compliance requirements
People and Culture
Checking of underwriting decisions in terms of published delegation of authority.
Collaboration with relevant stakeholders: Member Services and Intermediary Services
Forge strong working relationships with stakeholders
Knowledge Champion
* Ensure that own knowledge is kept abreast with industry & regulatory information and changes through various internal and external information sources
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