Job Description

Job Summary
We are seeking a highly skilled Systems Analyst with a minimum of 5 years of Tier 3 systems engineering experience to join our enterprise infrastructure team. This role is suited for a technically adept professional with deep expertise in Microsoft 365, AWS, and Azure (non-negotiable), along with strong experience across storage, virtualization, and networking technologies. You'll be instrumental in designing, implementing, and supporting scalable, secure, and resilient IT systems that power business operations.
Key Responsibilities
Deliver Tier 3 support and advanced troubleshooting for enterprise infrastructure.
Design, implement, and manage solutions across Microsoft 365, AWS, and Azure environments.
Administer, optimize, and secure Windows Server environments.
Manage Dell storage and backup solutions.
Maintain and optimize VMware virtualization infrastructure.
Support and administer Cisco UCS server environments.
Configure and troubleshoot Cisco routing and switching, including SD-WAN solutions.
Administer and maintain Mimecast email security and archiving systems.
Collaborate with cross-functional teams to design and deliver scalable infrastructure solutions.
Develop and maintain system documentation, including architecture diagrams and procedures.
Participate in strategic planning, infrastructure upgrades, and technology roadmapping initiatives.
Experience & Skills
5+ years of experience in Systems Engineering at a Tier 3 level.
Advanced proficiency in Microsoft 365, AWS, and Azure (essential).
Strong hands-on experience with Dell storage and backup solutions.
Expert knowledge of Windows Server administration and optimization.
Proficiency with VMware virtualization technologies.
Experience managing Cisco UCS and enterprise hardware infrastructure.
In-depth knowledge of Cisco routing, switching, and SD-WAN technologies.
Experience with Mimecast email security solutions.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication and documentation abilities.
Qualifications
Matric and relevant certifications such as:
Microsoft Certified: Azure Administrator / Solutions Architect
AWS Solutions Architect (Associate/Professional)
Cisco CCNP
VMware Certified Professional (VCP)
Proven experience in enterprise-scale IT environments.
Familiarity with ITIL frameworks and service management tools.
Sabenza IT & Recruitment
Recruiter

Skills Required