Job Description

Junior Sous Chef - Banqueting

(16060)


At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy(TM), and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.



Set in the vibrant heart of Cape Town's waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion



Job Summary

To assist the Chef de Cuisine/ Sous Chef in coordinating and supervising the running of the assigned kitchen department, with the aim of maintaining our standards and of achieving maximum guest satisfaction. To increase sales, to achieve budget food cost and to stay within the budget to general kitchen expenses. To deputize in the absence of the Executive Chef, Executive Sous Chef or Chef de Cuisine.

Key Duties and Responsibilities

ATTENDANCE

Make sure you arrive at work as per the roster.

GROOMING AND HYGIENE

Responsible for staff uniform appearance and personal hygiene in his section. Reports on duty as per roster, clock in when reporting on duty, swipes out when finishing the shift, attire as defined, wears name tag at all times

DAILY ACTIVITIES

To ensure immediate subordinates perform within the framework as set forth in their job descriptions and standards of performance Ensure that the staff time book is completed daily To ensure that all kitchen staff commence duty on time and that they are wearing the correct uniform and complex health regulations Practice daily on the job training and to assist the Chef de Cuisine in his monthly training sessions and be actively involved in taking classes To ensure safe working conditions for all kitchen personnel To ensure that all maintenance requirements are reported and recorded daily To be responsible for all deliveries, that they are checked properly with an emphasis on quality, quantity and priced as per agreement To ensure minimum wastage To check regularly and physically on the correct staffing of the department To ensure a fast and efficient service to the guests To ensure that customer relations are kept on a high standard and that all complaints are dealt with immediately and in a manner satisfactory to the customer To bring creative ideas for new dishes, more attractive presentations, food promotions etc. to the attention of his immediate supervisor

KEY PERFORMANCE MEASURES

Measurable:

Department productivity, training attended Food Cost Percentage on Budget. Hygiene Audit Quality Audit Customer ratification index Employee motivational index

Non Measurable

Multifunctional, interface with Platinum supervisors Positive attitude Attention for detail Personal grooming and etiquette

IMPORTANT RELATIONSHIPS

Reports to Executive Chef Takes decisions on operational matters concerning the kitchen that are outside the responsibility of the subordinates Maintains excellent relations and professionalism amongst all peers Stays in contact with staff in the department, managing through example Other Departments Co-ordinates with Maintenance for all work Maintains good working relationships with F&B service team Customers and outsiders

Builds friendly relationships with guests and peers

KEY RESPONSIBILITIES

Recommend changes in systems and procedures to increase efficiency and to improve service quality Ensures prompt and accurate service by kitchen staff to all the customers, to achieve a high level of customer satisfaction Ensures availability of raw ingredients at all times, by proper planning, correct requisitioning timings and correct storage in Walk-ins Ensures implementation and maintenance of standards of food quality, preparation and presentation Actively support F & B service with regular attendance of their briefings

TRAINING

Encourages team building through regular informal chefs briefings and an open door policy Uses Palace's appraisal system to review performance of direct subordinates and determines their development needs Makes recommendations on the hiring, promoting, increments and disciplinary action for employees in the kitchen Ensures the career development plans and succession planning of subordinates Counsels staff in relation to work related matters Ensures constant on the job training and classroom training for all staff Attends behavioral and vocational training in own and related work areas to enhance skills and develop multi-functional skills Personally conducts key training

ADDITIONAL

To perform any other duties as directed by your immediate supervisor To be available to work overtime when requested You as middle management are held fully responsible in keeping your fridges up to the standard of the hotel, making sure you and your colleagues work neat and tidy Control your stock levels, make sure you have a proper stock rotation Make sure you and your colleagues are cooking all dishes according to recipes and specs To be able to control your departments food cost and operating costs It is important to control your staff in your department and take necessary action when needed It is your duty to run the kitchen and your department and take necessary action when needed It is your duty to run the kitchen and your department to the set standard of the Executive Chef It is your duty to make sure when you are on shift that all food leaving the kitchen from which ever outlet it is, are up the One and only standards set by the Executive Chef To assist with keeping general kitchen areas professional and driving the culinary vision of the Executive chef.

SUPERVISION

Help junior member to produce and present dishes according to the present dishes according to the method previously discussed and keep the standard as high as possible Help junior staff members to prepare mise en place for functions accordingly and on time

COMPANY POLICY

Be familiar with the staff handbook, house rules as well as emergency and evacuation procedures

KNOWLEDGE OF PLACE

To be familiar with all facilities and services for sale by the hotel and the complex in general

GENERAL

To work in harmony with all staff and departments in the hotel

MAINTENANCE

To maintain at all times the highest standards of appearance and social skills

CODE OF CONDUCT

Conduct

which is of the highest ethical standards - intellectual, financial & moral

Conduct

which builds and maintains Team work, with mutual trust as the basis of all working relationships

Conduct

which puts the customer first, the company second and self-last

Conduct

which exemplifies care for the customer through anticipation of need, attention to detail, excellence and style and respect for privacy along with warmth and concern

Conduct

which demonstrates that people are our key asset, through respect for every employee, and leading from the front regarding performance achievement as well as individual development

Conduct

which at all times safeguards the safety, security, health and environment of customers, employees and the assets of the Company

Conduct

which eschews the short-term quick-fix for the long terms establishment of healthy precedent


Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.