Junior Software Support Engineer
Mount Edgecombe, ZN, ZA, South Africa
Job Description
The software Support Engineer will be responsible for providing high-quality technical support.
The Software Support Engineer troubleshoots and develops technical solutions related to software; creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion.
Responsibility:
Provide external and internal support on software queries.
Maintain software components and ensure reliable deployment of new features test, deploy, maintain, and improve software.
Taking ownership of software issues and working with our Development Teams to resolve advanced issues when necessary.
Documenting, troubleshooting and problem resolution steps independently.
Responsible for collaborating with a variety of individuals and teams at all levels within the organization.
Perform advanced root cause analysis on bugs and databases.
Technical:
SQL, SQLite
Quality Assurance (Testing)
Replicate bugs and create regression tests for them.
The candidate will also be expected to perform responsibilities around configuration and change management as well perform support services such as product installation and hardware install and configuration.
Relevant IT Qualification is essential.
Please email CV to varushka@towa.co.za
Job Type: Full-time
Pay: R8000,00 - R10000,00 per month
Work Location: In person
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Job Detail
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Job IdJD1585643
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMount Edgecombe, ZN, ZA, South Africa
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EducationNot mentioned