Job Description

Job Summary
Junior Reservationist | Luxury Safari Collection | Cape Town
Location: Cape Town
Position Type: Full-Time
Salary: Negotiable, Dependent on Experience
Kendrick Recruitment is currently seeking a Junior Reservationist to join the team at a prestigious luxury safari collection based in Cape Town. This is a fantastic opportunity for someone eager to grow their career in the luxury travel and hospitality industry while working with one of South Africa's top hospitality brands.
The ideal candidate is detail-oriented, organised, and passionate about delivering excellent service. This entry-level role is perfect for someone with a foundation in hospitality or travel and a keen interest in reservations.
Key Responsibilities:
Assist with handling reservation enquiries via phone, email, and booking platforms
Input booking details into the reservations system with accuracy
Learn and understand room types, lodge offerings, and seasonal rates
Communicate booking information internally to ensure smooth guest experiences
Provide friendly and professional support to guests and travel partners
Help manage availability and support in maintaining up-to-date records
Process confirmations and assist with provisional bookings
Support general administrative tasks as needed
Requirements:
Minimum 1 year of experience in a reservations, admin, or hospitality-related role
Strong organisational skills and keen attention to detail
Comfortable using Microsoft Office (Word, Excel, Outlook)
Friendly, professional communication style (written and verbal)
Eagerness to learn and grow within the role
A team player with a positive attitude and a customer-first approach
Previous exposure to the travel or safari industry is a bonus
This is an exciting opportunity for someone looking to step into the world of luxury hospitality and reservations. If you're passionate about travel and want to work with a world-class team, Kendrick Recruitment encourages you to apply.
Please Note: If you do not receive feedback within 7 working days, kindly consider your application unsuccessful.
HotelJobs
Recruiter