Job Description

To provide administrative and operational support to the property management team, ensuring the smooth running of property portfolios and excellent service delivery to tenants, landlords, and service providers.
Key Responsibilities
Assist with the administration of leases, contracts, and property documentation.
Maintain accurate tenant and landlord records, both electronic and physical.
Handle tenant queries, complaints, and service requests in a professional manner.
Support with rental collections, arrears follow-ups, and reconciling accounts.
Process invoices and payments for utilities, contractors, and service providers.
Coordinate property inspections, maintenance schedules, and repairs.
Prepare correspondence, notices, and reports for management.
Assist with compliance and health & safety requirements for properties.
Provide general office and reception support when required.
Skills & Competencies
Strong administrative and organisational skills.
Good written and verbal communication.
Attention to detail and accuracy.
Ability to multitask and prioritise workload effectively.
Proficient in MS Office (Word, Excel, Outlook); experience with property management software is an advantage.
Customer service oriented with a professional, approachable manner.
Qualifications & Experience
Matric (Grade 12) required.
A relevant diploma/certificate in Property Management, Real Estate, or Administration (advantageous).
1-2 years' experience in property administration, real estate, or general office administration (preferred but not essential).
Personal Attributes
Reliable and trustworthy.
Willingness to learn and grow within the property industry.
Team player with a proactive approach.
Skills
Communication Insurance Property Law
Industries
Insurance Property

Skills Required