Job Description

Position summary
Industry: Wholesale & Retail Trade
Job category: (Key) Account Management
Location: Cape Town
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About our company
Clicks Group
Introduction
The Clicks Group is looking to recruit a Junior Key Account Manager to work within the Clicks Healthcare team, the role will be based at the Head Office in Cape Town and report to the Key Account Manager II.
Job description
Job Purpose:
To establish and fulfil the service provider needs of healthcare industry partners by negotiating and managing service provider agreements and working across the Clicks Health Care team to ensure the fulfilment of agreements, in line with Clicks Group objectives and strategies.
Job Objectives:

• To negotiate service provider agreements with healthcare industry partners (e.g., schemes, PBMs, administrators, managed care organisations, insurance companies, employer groups, etc. with the exception of Discovery)
• To track, analyse and report back on Clicks service provision performance in line with both Clicks and partners' expectations and needs
• Track, analyse and report on sales performance across medical schemes within Clicks environment
• To analyse and investigate trends within the funder environment, identify commercial opportunities and implement successfully
• To assess, capture and explore new commercial business opportunities through the development of new relationships, in line with Clicks Group objectives and strategies, and in conjunction with support from the Health Care team
• To build and manage existing relationships with key decision makers through frequent value-adding communication, reporting and analysis of Clicks service provision
• To ensure efficient and effective communication of Clicks benefits to partners' members in conjunction with Clicks Healthcare Marketing Manager
• Through assistance from the healthcare services team, to ensure that store operations are aware of any issues and/or new or changed services required in service provider agreements
• To network with relevant industry players and understand industry dynamics to develop new service offerings, appropriate for the Clicks environment, in conjunction with Healthcare services team

Minimum requirements
Education:

• Matric
• Diploma in Health Care or related (Desirable)

Job Experiance:

• 3-5years' experience in the healthcare sector
• Min 2-3 years corporate work experience
• 2-3 years Customer Relations experience/Corporate B2B Service - not call centre,
• Account Management.
• 1-2 years solid administration experience

Job Related Skills and Knowledge:

• Time Management
• Computer Literacy: Microsoft Office
• Planning & Organising and attention to detail
• Communication and Relationship Management Skills
• Analytical Skills
• Entrepreneurial skills (Identifying commercial opportunities)
• Marketing Skills
• Service Delivery/Desire to Deliver
• Knowledge of Medical Aids in SA
• Knowledge of Pharmacy Retail
• 3-5 years of healthcare industry and related regulations /act

Job Related Competencies:

• Deciding and Initiating Action
• Relating and Networking
• Persuading and Influencing
• Analysing
• Presenting and Communicating Information
• Delivering Results & Meeting Customer Expectations
• Planning and Organising

Skills Required