Job Description

Closing Date: 2026-02-19
Job Type: Contract
Job Level: Junior
Experience: Between 3 - 5 Years
EE/AA: No
Summary
Our company is seeking a Junior IT Business Analyst / Project Manager to join our team in Samrand. The ideal candidate will support application projects, assist with requirement gathering, analysis, and documentation, and contribute to delivering high-quality business solutions, working hybrid.
Description

• Assist in gathering, analysing, and documenting business and technical requirements related to Dynatrace monitoring and observability solutions. (Dynatrace training will be given)
• Support stakeholders in defining monitoring objectives, KPIs, SLAs, and reporting requirements
• Translate business and operational needs into clear functional specifications and user stories for Dynatrace implementations
• Maintain project documentation, including project plans, schedules, RAID logs, meeting minutes, and status reports
• Coordinate project activities and track progress against milestones and deliverables
• Facilitate and participate in stakeholder meetings, workshops, and technical sessions with engineers and consultants
• Act as a liaison between business users, Dynatrace engineers, DevOps teams, and infrastructure teams
• Assist with planning and tracking Dynatrace deployments, upgrades, and configuration activities
• Support testing activities, including validation of monitoring dashboards, alerts, and integrations
• Assist with User Acceptance Testing (UAT) and verification that monitoring solutions meet business expectations
• Monitor project risks, issues, and dependencies, escalating where required
• Support change management activities, including documentation of enhancements and configuration changes
• Assist with reporting on system performance, monitoring outcomes, and project status
• Provide administrative and coordination support to senior Business Analysts and Project Managers
• Ensure project activities align with organisational governance, security, and compliance standards

Minimum Requirements

• National Diploma or Bachelor's degree in Information Technology, Business Administration, or a related field.
• Relevant certifications (e.g., CBAP, IIBA ECBA, or Agile BA certification) are a bonus.
• 3+ years of working experience as an IT Business Analyst

Skills Required