Job Description

We are seeking a detail-oriented and ambitious Junior Consultant - HR & Payroll to support the configuration, deployment, and ongoing client support of Sage 300 People (HR & Payroll). This entry-level role offers an opportunity to develop functional and technical expertise in HR systems while contributing directly to client success, compliance, and efficiency. The Junior Consultant - HRP will partner with senior consultants, clients, and internal teams to deliver high quality implementations and support engagements across global regions.
This role is ideal for someone who thrives in fast-paced, global environments, demonstrates ownership and client service excellence, and has strong technical and interpersonal skills. You will collaborate cross-functionally with clients and internal stakeholders to ensure successful HRP implementation outcomes and ongoing client support.
If you have the organizational rigor, cross-team agility, and ambition to contribute to a growing, high-impact team, we invite you to apply.
As a platinum Sage partner, TydeCo and our partner entity TydeCo U. specialize in delivering cutting-edge ERP and HRP solutions such as Sage 300 Cloud and Sage Intacct. We also offer Outsourced Accounting solutions to help clients streamline financial operations and scale with confidence. Our dedication to innovation, excellence, and client success ensures businesses not only adopt our solutions but thrive in competitive markets. If you're ready to lead in a fast paced, high-impact environment, we invite you to be part of our journey.
This position will report to the Team Manager - HRP. This position can be located in either our TydeCo office in Cape Town or the ability to work remotely in the Gauteng province with ability to travel to the Cape Town office as needed.
Key Responsibilities
Global Support

• Operate within a global framework, ensuring adaptability to support teams, meet deadlines and participate in virtual meetings across multiple time zones based in Canada, South Africa, U.K. or the U.S., as needed.

• Collaborate with international stakeholders, adjusting to varying schedules and priorities as needed.

• Facilitate seamless communication and coordination across global teams to support HRP dept operational efficiency.

• Maintain flexibility in scheduling to accommodate time-sensitive tasks and cross-regional collaboration.

HRP Implementation & Configuration

• Assist in configuring Sage 300 People modules (organization structures, pay components, leave cycles, statutory rules, etc.).

• Support data migration and UAT efforts to ensure clean and compliant transitions from legacy systems.

• Track project milestones and updates using Asana and internal documentation frameworks.

Payroll Processing & Administration

• Support processing of monthly/bi-weekly payroll runs including earnings, deductions, and third-party payments.

• Help manage integrations between HR modules and payroll to ensure alignment and data accuracy.

• Prepare compliance documentation according to local labor laws and regulations (e.g., SARS, HMRC).

Client Support & SLA Delivery

• Contribute to post-go-live support and ongoing SLA-based service delivery through Intacct CRM.

• Resolve tickets via the HRP Service Desk and ensure consultation logs are complete and accurate.

• Identify opportunities for process improvement or client-specific enhancements.

Time Tracking & KPIs

• Enter time daily using Intacct Time Tracking in accordance with utilization policies.

• Monitor personal performance and project efficiency against monthly KPI dashboards.

Team Learning & Development

• Participate in monthly department learning sessions covering Sage updates and HR compliance.

• Build expertise in Sage 300 People through company-supported upskilling and mentorship.

Continuous Improvement

• Stay updated on industry trends, competitor offerings, and market dynamics to provide value-added insights during prospect conversations.

• Contribute to the continuous refinement of HRP Consultant processes to increase efficiency and effectiveness.

• Other duties as assigned

Key Attributes

• Exceptional Relationship Management: Proven ability to communicate technical topics to non-technical users, manage client expectations, and maintain positive relationships. Deliver exceptional service that drives satisfaction and loyalty.

• Excellent Verbal Communication: Strong communicator who can effectively engage prospects, articulate internal handoffs, and build rapport with key stakeholders.

• Goal-Oriented & Self-Driven: Demonstrates initiative and resilience in a fast-paced environment. You are proactive in seeking out opportunities and are relentless in your pursuit of success.

• HRP Expertise: Strong understanding of HRP lifecycle processes including implementation, configuration, migration, and post-go-live support.

• Project Ownership: Self-starter who takes full responsibility for delivering tasks on time and within scope.

• Adaptability & Resilience: Thrive in a relaxed yet highly competitive environment, managing multiple priorities and meeting tight deadlines.

• Problem-Solving & Innovation: Adept at navigating complex challenges with a proactive, solutions-oriented approach.

• High Emotional Intelligence & Client-Centric Approach: Empathetic listener who understands internal and external client needs, even in challenging situations. You foster trust and loyalty through excellent communication, ensuring clients feel heard and valued. Maintains a polished presence and represents TydeCo standards at all times.

• Highly Organized & Detail-Oriented: Excellent time management and organizational skills, capable of managing multiple tasks and competing deadlines simultaneously and ensuring nothing falls through the cracks.

• Collaborative & Team-Oriented: Known for your ability to work cross-functionally, contributing to shared goals and collaborating effectively across teams to achieve success for both the client and the business.

Requirements
Qualifications

• Minimum of 2 years of experience in HRP implementation, consulting, or support.

• Bachelor's degree in Human Resources, Finance, Business Administration, or a related field is preferred. In lieu of a degree, 3+ years of relevant experience will be considered.

• Understanding of basic HR/Payroll principle and statutory compliance requirements.

• Experience working with clients or projects across multiple geographies.

• Exceptional verbal and written communication skills, with the ability to engage and build rapport with C-level executives and decision-makers.

• Proficiency in Microsoft Office, particularly Excel and Word.

• Exceptional organizational skills, with a keen eye for detail and the ability to multitask effectively.

Preferred:

• Familiarity with Sage 300 People Payroll, HR Premiere, SBCPP, or other HRP systems

• Previous experience in a consulting firm or fast-paced SaaS environment

• Familiarity with regional HR/payroll legislation in South Africa, UKIA, or North America. o Experience working in cloud-based project management or CRM tools (e.g., Asana, Intacct).

Benefits
We reserve the right to not fill this role.
Work Environment: Work can take place either in an open office setting or remote setting with the expectation to travel onsite based on business and management needs. This is a full-time position that requires the ability to work a flexible and regular full time schedule. It requires the ability to sit and work at a computer for extended periods of time and communicate effectively with a diverse audience in person, by phone and by computer.
About Us: TydeCo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from qualified candidates of all backgrounds, regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy, maternity, or any other legally protected characteristics.

Skills Required