Job Description

We are seeking a motivated and service-oriented

Junior Front of House Manager

to support our FOH operations and help deliver a consistently high-quality guest experience. This is a fantastic opportunity for someone with hospitality experience looking to take the next step into a leadership role.

As Junior FOH Manager, you will assist with supervising front-of-house staff, managing daily service, and ensuring guests are welcomed into a clean, efficient, and friendly environment. You'll work closely with the FOH Manager and wider team to maintain service standards and contribute to the smooth running of the venue.

Key Responsibilities:

Assist in overseeing day-to-day front-of-house operations, including customer service and hosting. Support the FOH Manager in supervising, training, and scheduling FOH staff. Lead by example to ensure guests receive attentive, friendly, and efficient service. Monitor the cleanliness and organization of FOH areas before and during service. Respond to guest inquiries and resolve minor issues promptly and professionally. Help manage reservations and walk-ins, ensuring smooth guest flow. Monitor FOH supply levels and communicate inventory needs. Ensure compliance with hygiene, health, and safety standards. Step into a shift lead role when required.

Qualifications:

Previous experience in a front-of-house role within the hospitality industry. A genuine passion for hospitality and delivering excellent customer service. Strong communication and interpersonal skills. Positive attitude and willingness to learn and grow in a leadership role. Ability to work in a fast-paced environment and stay calm under pressure. Familiarity with POS systems and daily operational procedures is an advantage. Professional presentation and conduct. Availability to work evenings, weekends, and holidays as needed.
If you have not heard from us in two weeks, please consider your application unsuccessful.

Job Type: Full-time

Ability to commute/relocate:

Great Brak River, Western Cape 6525: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person