Job Description

Role Overview
The Junior Field Visual Merchandiser plays a key role in delivering a world-class in-store experience across iStore locations within the region. This role is responsible for executing visual merchandising standards with a strong commercial focus on driving accessories growth (3PP), maintaining Apple compliance, and ensuring consistency across stores.
Working closely with the Field VM team, store teams, and marketing stakeholders, this role balances hands-on merchandising execution, store support, reporting, and administrative coordination in a fast-paced retail environment.
Skills & Experience Required

• 1-2 years' experience in visual merchandising, retail execution, or store support (preferred)
• Strong understanding of retail merchandising principles
• High attention to detail and strong visual execution standards
• Ability to work independently in a field-based role
• Strong communication and stakeholder engagement skills
• Comfortable with reporting, photography standards, and admin tasks
• Willingness to travel regularly within the region

Key Responsibilities
Visual Merchandising Execution

• Conduct weekly video calls with Durban stores and regular physical store visits
• Implement approved merchandising plans across tables, wall bays, and accessory zones
• Maintain Apple compliance across all displays and fixtures
• Support senior Field Visual Merchandisers during store visits when required
• Ensure marketing displays, signage, and price guides are accurate and up to date
• Support demo placement, consolidation, and optimisation

Profitability & Business Growth

• Identify stock gaps and escalate issues within agreed timelines
• Ensure correct signage placement for 3PP promotional activity
• Optimise trading density to support accessories growth
• Maintain brand and sub-brand integrity across all stores
• Ensure sales floors are fully utilised and visually refreshed
• Apply store-specific insights, demographics, and trends to merchandising decisions

Reporting & Insights

• Submit same-day End-of-Day (EOD) reports with high-quality photographic evidence
• Maintain demo tracking sheets and update within 24 hours of any changes
• Provide weekly insights and accessory trend feedback to stores
• Compile and submit monthly comparative shopping feedback
• Assist with New Product Introduction (NPI) accessory preparation

Administration & Planning

• Adhere to iStore APR and APP merchandising guidelines
• Create and manage POA (Proof of Action) documents for store task completion

Partner with the VM Manager to design and roll out creative, uniform merchandising plans * Plan accessories and demo layouts for new store openings and existing stores

• Create, update, and distribute accurate 3PP price guides
• Support administrative tasks related to new store openings

Team Collaboration

• Cover store visits for senior Field VMs when required
• Participate in store openings, campaigns, and special projects
• Maintain strong communication between stores, VM team, and management
• Share regular regional insights and best practices

What We're Looking For

• A hands-on, proactive individual with a strong eye for detail
• Someone commercially minded who understands how merchandising drives sales
• A team player who thrives in a fast-paced, high-standard retail environment
• Organised, disciplined, and accountable in execution and reporting

Skills Required