Job Description

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Junior E-Commerce, Social & Content Executive
Job Overview:
We're on the hunt for a creative and proactive Junior E-Commerce, Social & Content Executive to join a dynamic UK-based gourmet snack company. This role is ideal for someone passionate about storytelling, digital marketing, and social media. You'll support online trading and marketing efforts across various platforms, bringing fresh energy and ideas to a fast-paced, fun-loving FMCG team. This is a fantastic opportunity to build your digital marketing skillset, gain international experience, and grow your career in the e-commerce space.
Key Responsibilities:
Social Media & Community Management

• Manage day-to-day engagement across social platforms (comments, DMs, mentions).
• Research and build relationships with influencers and creators.
• Manage seeding, gifting, and sample tracking for creators.
• Monitor social media channels and performance metrics, including engagement and follower growth.
• Identify user-generated content opportunities and nurture brand advocates.

Content Creation & Design

• Prepare visuals using Canva for seasonal promotions.
• Edit and retouch images using Photoshop.
• Assist in sourcing props for photo and video shoots.

E-Commerce Management

• Update product listings, web pages, and collections on Shopify in line with campaigns and seasons.
• Upload and optimise content on platforms including Etsy, NOTHS, TikTok Shop, eBay, and others.
• Write and proof product descriptions, blog posts, and recipe content.
• Track monthly sales and assist with reporting and forecasting.

Copywriting & PR Support

• Draft press releases and email pitches for media outreach.
• Manage influencer and journalist contact databases.
• Coordinate media samples and track responses.

Email Marketing (Klaviyo)

• Draft and schedule newsletter campaigns.
• Monitor and refine automated Klaviyo flows.

Administrative Support

• Assist with maintaining online business listings (e.g., Google My Business).
• Provide admin support for photoshoots, events, and influencer campaigns.

Qualifications & Experience:

• Minimum of 1 year of experience in marketing, content creation, or a similar role.
• Proficient in social media content creation, especially TikTok and Instagram.
• Familiarity with Shopify or other e-commerce platforms is advantageous.
• Strong copywriting and visual storytelling skills.
• Detail-oriented, well-organised, and self-motivated.
• Comfortable in a fast-paced, agile environment.
• Must have access to a reliable internet connection and laptop.

Skills Required