Job Description

Eastern Cape, Port Elizabeth
Monthly Cost To Company (Market related)
Our client, in the HVAC industry, is currently looking to employ a Junior Counter Salesperson based in Port Elizabeth.
Requirements:

• Matric with mathematics is non-negotiable.
• Technical certification in HVAC-R is a plus.
• Minimum 2 years of sales or customer service experience.
• Understanding of air-conditioning and refrigeration systems, components, and terminology is a distinct advantage.
• Excellent interpersonal and communication skills.
• Basic computer proficiency and experience is required, viz. Excel.
• Strong attention to detail and a commitment to customer satisfaction.

Responsibilities, but not limited to:

• Greet customers in a friendly and professional manner at the sales counter.
• Assist contractors, technicians, and end-users with product selection and technical inquiries.
• Process sales orders, invoices, and returns accurately using the point-of-sale (POS) system.
• Maintain an up-to-date knowledge of air-conditioning and refrigeration products, including parts, tools, systems, and technologies.
• Check stock availability, manage special orders, and coordinate with the warehouse for timely delivery or pickup.
• Upsell complementary products and promote current sales promotions and new product lines.
• Build and maintain strong relationships with regular customers to encourage repeat business.
• Maintain the cleanliness and organization of the sales counter and showroom.
• Assist in stock replenishment and inventory control.
• Support the inside sales team and collaborate with technicians and service staff when needed.

Please note that only shortlisted candidates will be contacted. Please be advised that should you not receive a response within two weeks of applying, please consider your application unsuccessful.