Develop a list of prospective customers through online research, networking events, and industry directories.
Initial Outreach
Conduct initial outreach to potential customers through cold calls, emails, or social media.
Attend industry events, trade shows, and conferences to meet potential customers.
Customer Engagement
Maintain relationships with existing customers, ensuring their needs are met and identifying opportunities for upselling or cross-selling.
Handle preliminary customer queries and provide information about the company's products or services.
Travel to customers and prospective customers in Gauteng.
Sales Presentations
Prepare and deliver presentations to potential customers, showcasing the company's offerings and value proposition.
Collaborate with the marketing and technical teams to ensure that presentations are accurate and tailored to the customer's needs.
Sales Documentation
Assist in preparing sales proposals, quotes, and contracts.
Maintain accurate records of all sales activities, including customer meetings, presentations, and follow-ups.
Market Analysis
Monitor industry trends, competitor activities, and market dynamics.
Provide feedback to the marketing and strategy teams to refine the company's positioning and offerings.
Collaboration
Work closely with the marketing team to align business development activities with marketing campaigns and initiatives.
Coordinate with the technical and operations teams to ensure smooth service delivery to customers.
Continuous Learning
Attend workshops, webinars, and training sessions to enhance sales skills and industry knowledge.
Stay updated with the company's product and service offerings to effectively communicate with potential customers.
Sales Reporting
Track and report on sales activities, lead conversion rates, and other relevant metrics.
Participate in regular sales meetings to discuss strategies, challenges, and market insights.
Customer Feedback
Gather feedback from customers to understand their needs better and identify areas for improvement in the company's offerings.
Relay customer feedback to relevant departments for product or service enhancements.
Professional Experience
0-2 years of experience in a sales, marketing, or business development role. Fresh graduates with relevant internship experiences are encouraged to apply.
Previous experience in customer service or a client-facing role will be advantageous.
Knowledge of products in the Telecommunications industry will be advantageous.
Technical Skills
Proficiency with CRM tools (e.g., Freshsales) to manage leads, track communications, and report on sales activities.
Familiarity with office software tools, including Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
Experience with sales and marketing platforms or tools is a plus (e.g., LinkedIn Sales Navigator, HubSpot).
Soft Skills
Communication: Excellent verbal and written communication skills with the ability to present ideas and information clearly.
Interpersonal Skills: Strong relationship-building abilities to establish and nurture connections with clients and internal teams.
Analytical Thinking: Ability to analyze market data, sales trends, and client feedback to make informed decisions.
Negotiation: Basic negotiation skills with the capacity to navigate sales conversations and arrive at win-win outcomes.
Time Management: Efficiently manage tasks, prioritize responsibilities, and meet sales targets or deadlines.
Adaptability: Capacity to adapt to changing market conditions, client needs, and company strategies.
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