Do you have that vibrant personality that engages well with clients telephonically? Our client requires your A+ attitude of enthusiasm to be trained with the required skills.
Based close to Tygervalley, our client has an opportunity for you to be the first point of contact, managing "warm" leads for incoming client enquiries, resulting in a positive interaction to close the sale successfully.
Minimum Requirements:
Matric, or similar qualification advantageous
Previous sales experience is preferred but not essential
Experience compiling quotes is essential
Excellent communication in both English and Afrikaans
Hospitality background will be advantageous
Ability to work under pressure and prioritise tasks
Outstanding analytical, organizational, and time management skills
Exceptional customer service skills
Excellent computer skills and telephone etiquette are a must
Duties and Responsibilities:
Assisting customers in product selection according to their branding requirements
Understand customer demands, needs, and preferences
Liaising with clients via telephone and email
Processing quotes and follow up with clients
Process orders and sales
Coordinate with team members and departments
Act as the point of contact and handle customers' individual needs
Resolve conflicts and provide solutions to customers in a timely manner
Meet monthly sales targets
Developing positive relationships
Generating new sales using existing and potential customer networks
Report on the status of accounts and transactions
* Set and track sales account targets, aligned with company objectives
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