Job Description

Job Purpose:
The Manager is responsible for the operational management at all Security Branches including but not limited to the management of Management Systems, the Guard Forces including guards with K9, vehicles , fire-arms , equipment, the safety programs , the budgeting processes and budget control of all the branches, the generation of quotations, site evaluations, preparation for site deployment, the measurements and analyses of sites for improvement as well as the performance of personnel in general and on customer sites .
Key Requirements:

• A-Grade Registered (Updated)
• Valid Driver's license
• Matric (Grade 12)
• Reside in the areas of Strand, Somerset West, Stellenbosch
• Degree or equivalent and 5-6 years of experience in security
• Proven experience in security management, preferably in a supervisory or managerial role.
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities.
• Sound knowledge of security practices, laws, and regulations.
• Ability to analyze data, assess risks, and make informed decisions.
• Proficiency in using security technology and systems.
• The ability to work under pressure
• Confidence, drive and enthusiasm
• Decision-making ability and a sense of responsibility
• Planning and organizational skills
• Experience using relevant technology and equipment
• Experience in reporting and emergency response planning
• Excellent knowledge of security protocols and procedures
• Solid understanding of budgeting and statistical data analysis
• Working knowledge of MS Office

• Operations management as well as proficiency In English and a good knowledge of current BCEA and labour legislation and other legislation relevant to the Security Industry

• Negotiation and communication skills
• Presentation skills including power point

Skills and knowledge:

• Knowledge of public safety and security

• To be thorough and pay attention to detail
• Patience and the ability to remain calm in stressful situations
• The ability to monitor your own performance and that of your colleagues
• The ability to accept criticism and work well under pressure
• Business management skills
• Investigate and resolve issues
• A Good knowledge of easy roster

Duties and Responsibilities:
Operational Management:

• Supervise and coordinate security teams across multiple locations within the designated area.
• Implement and enforce security policies, procedures, and protocols to maintain a safe and secure environment.
• Conduct regular site visits and other facilities to ensure compliance and address any security concerns.

Team Leadership and Development:

• Recruit, train, and mentor security staff to ensure they have the necessary skills and knowledge for their roles.
• Monitor team performance, conduct performance evaluations, and provide feedback for continuous improvement.
• Foster a positive work culture that promotes teamwork, professionalism, and excellence in service delivery.

Client Relationship Management:

• Build and maintain strong relationships with clients to understand their security needs and expectations.
• Act as the primary point of contact for client communication and address any security-related issues or inquiries.
• Collaborate with clients to develop and implement customized security solutions and strategies.

Risk Assessment and Mitigation:

• Conduct regular risk assessments and security audits at sites and other locations to identify potential vulnerabilities and threats.
• Develop and implement risk mitigation strategies and emergency response plans.
• Respond promptly to security incidents and emergencies, taking appropriate action to minimize risks and ensure safety.

Reporting and Documentation:

• Maintain accurate records of security incidents, investigations, and resolutions.
• Prepare and submit reports to management and clients regarding security performance, trends, and recommendations for improvement.
• Ensure compliance with regulatory requirements and industry standards.
• Adherence to Policies: Adhere to all company policies, regulations, and safety standards while carrying out job duties..

General:
PLANNING

• Plan site visits and surveys
• Plan analyses of daily of weekly or monthly reports
• Plan / schedule the completion of statutory reports ( e.g. Equity and BEE )
• Plan daily auditing of documents
• Plan the redeployment of manpower
• Plan for management review sessions
• Plan performance appraisals
• Plan meetings
• Plan training to be attended
• Plan for annual budget
• Daily, weekly, monthly tasks and activities

ORGANISING:

• Organize site surveys as well as meetings with customers
• Organize disciplinary hearings
• Organize cost/ expenditure review sessions
• Organize meetings with team to review progress towards objectives and targets
• Organize redeployment of manpower
• Organize site surveys
• Organize meetings
• Organize training

CONTROL:

• Control the costs and the spending of the branches to be less than budget
• Control the spending on vehicle maintenance and fuel
• Ensure that all branches follow the Quality Management System procedures and instructions

We look forward to hear from you!!

Skills Required