Job Description

Position Overview:
We are seeking a dynamic and customer-oriented individual to join our team as a Retail Assistant. The ideal candidate will have a passion for retail, a friendly and approachable demeanor, and a strong desire to provide exceptional customer service. This position will involve assisting customers, restocking shelves, and maintaining the overall appearance of the store.

Key Responsibilities:

1. Customer Service:
- Greet customers in a friendly and professional manner, ensuring a positive shopping experience.
- Assist customers with their queries and guide them through the store, providing product knowledge and recommendations as needed.
- Handle customer complaints or concerns with a problem-solving mindset and escalate issues when necessary.
- Process customer transactions accurately and efficiently, using our point-of-sale system.
- Maintain a clean and organized checkout area, ensuring it is fully stocked with necessary supplies.

2. Product Display and Merchandising:
- Restock shelves, display racks, and ensure products are visually appealing.
- Label and price products accurately, ensuring correct pricing and promotional signage.
- Keep track of inventory levels and inform the store manager of any shortages or discrepancies.
- Assist in implementing visual merchandising guidelines to showcase products effectively.

3. Store Operations:
- Participate in regular inventory audits as required, ensuring accurate stock levels.
- Ensure all areas of the store are kept clean, tidy, and well-maintained at all times.
- Perform opening and closing duties, including cash register reconciliation, cleaning, and restocking for the next day.
- Adhere to all company policies and procedures, including health and safety guidelines.

Please note that only candidates selected for an interview will be contacted.

To Apply:
Please submit your resume and a cover letter highlighting your relevant experience and why you are interested in this position to [email/contact details].

Matric

Outspoken

Team player

Goal driven

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