Java Support Engineer

Sandton, GP, ZA, South Africa
Tetriq Solutions
8 Current Jobs Openings
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Job Description

Provide technical support for production systems, focusing on Java-based applications. Monitor application health and performance using observability tools and logs. Investigate and resolve incidents within agreed SLA timelines. Perform root cause analysis and implement preventative measures. Coordinate with development teams to deploy fixes and improvements. Create and maintain support documentation and operational runbooks. Support releases, patching, and change management processes. Ensure adherence to security and compliance standards in all support activities. Participate in 24/7 on-call support rotation if required. Exhibit a self-starter attitude, taking the initiative to identify areas for improvement and implement solutions. Take full responsibility for the success of incident resolution for the client, ensuring all tasks are completed to a high standard and on time Work closely with development and operations teams to ensure smooth transitions from development to production. Communicate effectively with stakeholders regarding release status, incident updates, risks, and issues.

Experience:

Understanding of change management and incident management principles and practices. Strong hands-on experience with Java (Java 8 or higher). Familiarity with Spring, Spring Boot, and related Java frameworks. Understanding of REST APIs and service integration. Proficient in troubleshooting and analyzing logs (e.g., using Kibana, Splunk). Experience with SQL and relational databases (e.g., Oracle, PostgreSQL). Basic knowledge of Linux/Unix command line tools. Familiarity with version control systems such as Git. Experience with cloud services (e.g., AWS, Azure, GCP) would be beneficial.

Desirable Skills:



ITIL certification or experience with ITIL processes. Experience in Agile methodologies and practices. Familiarity with monitoring and logging tools (e.g., Prometheus, ELK Stack) beneficial but not mandatory. Exposure to financial services or investment banking systems.
Job Type: Full-time

Pay: R300,00 - R500,00 per hour

Work Location: In person

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Job Detail

  • Job Id
    JD1473875
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Sandton, GP, ZA, South Africa
  • Education
    Not mentioned
 
 
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