Italian Speaking Customer Service Associate Job

Cape Town, Western Cape, South Africa

Job Description


Are you fluent in Italian and looking for an exciting job opportunity in a fast-paced environment? A leading international e-commerce company are looking for you! This team is looking for a young, dynamic Italian speaking Customer Service Associate who will join their young, vibey offices at a trendy location in Cape Town, South Africa. This team offers a lot of incentives, bonuses, and other amazing benefits. Don't miss out on this once-in-a-lifetime opportunity! Your key job responsibilities as the Italian speaking Customer Service Associate job in Cape Town, South Africa:

  • Resolving phone, walk-in, mail, fax, and email customer inquiries
  • Attending training sessions to grow knowledge of product and to develop customer service skills
  • Identifying customer needs
  • Contacting customers to give them accurate feedback on the progress of their inquiries
  • Processing and logging incoming calls into CRM system
  • Forwarding and escalating inquiries to relevant individuals and departments
  • Providing outstanding customer service
Requirements for this Italian speaking Customer Service Associate job in Cape Town, South Africa:
  • Must be fluent in Italian and English
  • High school diploma
  • Experience with CRM preferred
  • Successful completion of provided training
  • Proficient computer skills
  • Proficient with MS Office suites
  • Outstanding communication skills, both verbal and written
  • Excellent phone etiquette
If you meet the above requirements for this AMAZING Italian speaking Customer Service Associate job in Cape Town, South Africa, we would love to hear from you! Please send your updated CV through to contact@languagerecruiters.com today! If you wish to view additional Italian Language jobs in Cape Town, South Africa, please click through to our job section

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD425661
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned