Installed, configured, and maintained computer hardware, software, networks, printers, and scanners.
Monitored IT systems and networks to ensure optimal performance.
Responded promptly to technical support requests and resolved hardware and software issues.
Performed routine maintenance, updates, and system backups.
Set up user accounts, profiles, and access permissions.
Maintained accurate records of IT equipment and software licenses.
Ensured compliance with data security, privacy, and backup procedures.
Assisted with IT projects, system upgrades, and network improvements.
Documented IT procedures, incidents, and resolutions.
Liaised with external vendors and service providers as required.
Requirements:
Grade 12
Diploma or Qualification in Information Technology, Computer Science, or related field.
Minimum 2-5 years' experience in IT support or technician roles.
Certifications such as CompTIA A+, N+, Microsoft, or equivalent are advantageous.
Please note only candidates that meet the minimum requirements will be considered. Please follow our website and social media channels to be the first to know when our clients have new vacancies! Instagram: LinkedIn: website: The Talent Room Recruiter