It Technician
Job Description
Join a well-established insurance business where technology plays a critical role in delivering excellent client service. This is a fully in-office role, giving you the opportunity to work closely with senior IT staff and learn directly on the job. Youll support day-to-day technical operations, ensuring that desktops, networks, and systems run smoothly.
This position is ideal for a junior professional who wants to develop skills in IT support, system troubleshooting, and infrastructure maintenance while being part of a company that values growth and professional development.
Key Responsibilities:
- Provide first-line technical support to staff for hardware, software, and networking issues.
- Install, configure, and maintain desktops, printers, and related IT equipment.
- Assist with user account setups, password resets, and access control.
- Perform basic troubleshooting on networks and connectivity issues.
- Log, track, and resolve IT support tickets efficiently.
- Escalate complex issues to senior technicians when necessary.
- Education: Minimum A+ and N+ certifications (non-negotiable).
- Experience: 6 months 1 year in IT support/helpdesk (internship or practical experience acceptable).
- Skills:
- Strong troubleshooting ability across hardware and software
- Knowledge of Windows operating systems
- Basic understanding of networking concepts (TCP/IP, LAN, Wi-Fi)
- Good communication and customer service skills
- Other: Must be fully office-based in Johannesburg.
Skills Required
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Job Detail
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Job IdJD1533347
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, Gauteng, South Africa
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EducationNot mentioned