It Technician
Job Description
IT Technician KZN
Serve as the first point of contact for all IT-related issues, providing technical support to end users within the organization. The role involves managing helpdesk tickets, ensuring timely and efficient resolutions, logging service requests, and maintaining accurate incident records. The Technician will also be responsible for IT administrative functions, including procurement, CAPEX management, billing, and asset tracking, while ensuring a high standard of customer service delivery.
Education: Diploma in IT, Computer Science, or a related field (or equivalent practical experience).
Certifications: CompTIA A+ and N+, Microsoft Certifications like Microsoft 365 Certified: Administrator/Expert or any. ITIL Foundation (advantageous) Valid Code 08 or 10 Drivers License.
Experience: Minimum 2 years in a similar IT support or field technician role. Retail environment experience with exposure to POS systems advantageous.
Detailed job spec available.
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1483669
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationDurban, KwaZulu-Natal, South Africa
-
EducationNot mentioned