Job Description

Role Purpose:

Fueling the digital heartbeat of our organization, the IT technician is the vanguard of technological innovation and efficiency. With a keen eye for detail and a passion for problem-solving, this role ensures that our digital infrastructure operates at peak performance, empowering our teams to thrive in the digital age.

Key Tasks and Responsibilities:

Embark on a thrilling journey of troubleshooting and resolving technical puzzles with finesse and flair.

Providing unparalleled desktop support across all corners of our business landscape.

Navigate the digital realm with agility, swiftly escalating and surmounting technical challenges.

Infuse our digital ecosystem with the latest software wizardry, ensuring a seamless user experience.

Seamlessly guide internal users through transitions, ensuring a smooth ride in the digital fast lane.

Ride the waves of the service desk, swiftly addressing requests within lightning-fast SLA timeframes.

Proactively maintain our digital kingdom, preempting issues and reporting insights to management.

Stand guard over our digital fortress, ensuring round-the-clock vigilance and availability.

Safeguard our digital treasures with the utmost discretion and authorization, championing our values with every keystroke.

Embody the spirit of Outworx, excitement and innovation into every aspect of your work.

Knowledge, Skills, and Experience:

Matric

IT Qualification advantageous

2 years' + experience as an IT Technician at a Corporate.

Thrive on the adrenaline rush of high-pressure situations, transforming challenges into triumphs.

Dive deep into the digital depths, armed with an encyclopedic knowledge of software and hardware intricacies.

Master the art of organization and time management, juggling multiple tasks with grace and ease.

Command attention with your stellar interpersonal and communication skills, captivating audiences with every word.

Leave no pixel unturned, with an eagle-eyed focus on detail that borders on obsession.

Job Type: Full-time

Work Location: In person