It Support
Sandton, Johannesburg, South Africa
Job Description
Key requirement
- Matric and valid driver's license
- A+ and N+ certifications
- Fluent in English
- Proficiency in Microsoft Teams
- Prior experience in ICT support
- Strong communication and interpersonal skills
- Familiarity with SIEM, vulnerability scanning, SOC operations
- Provide first line technical support via phone, email and in person
- Install, configure and maintain desktops, laptops, printers and peripherals
- Troubleshoot and resolve issues with operating systems, applications and networking
- Log, track and update all support requests in the helpdesk system
- Escalade unresolved issues to 2nd/3rd line support or vendors when required
- Perform routine system checks, updates and preventative maintenance
Skills Required
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Job Detail
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Job IdJD1545148
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSandton, Johannesburg, South Africa
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EducationNot mentioned