It Support Helpdesk Technician
Vredenburg, WC, ZA, South Africa
Job Description
IT Support Technician - Helpdesk Support
We are seeking a dedicated and self-motivated IT Support Technician to join our team. In this role, you will provide top-notch technical support to our customers, assisting with troubleshooting and resolving technical issues via email and phone.
Key Responsibilities:
Provide Level 1 Helpdesk Support, ensuring customer satisfaction and timely issue resolution. Offer technical assistance to clients in a professional and friendly manner. Resolve various technical issues related to network equipment and systems.
Requirements:
Minimum of 2 years of relevant IT experience. Strong understanding of Mikrotik and Ubiquiti systems. Knowledge of Splynx for ISP management. Basic certification in networking (N+) and MikroTik Certified Network Associate (MTCNA) is advantageous. Ability to work effectively under pressure and stay organized in a fast-paced environment.
Location Requirement:
Applicants must be located within the Saldanha Bay Municipality (SBM) area.
If you meet the qualifications and are passionate about providing excellent IT support, we'd love to hear from you!
Job Type: Full-time
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Job Detail
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Job IdJD1507611
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationVredenburg, WC, ZA, South Africa
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EducationNot mentioned