Job Description

Job Summary About the role
The IT Support Intern plays a vital role in ensuring the smooth operation of the organisation's technology systems. The position provides hands-on experience across various IT functions while supporting staff with day-to-day technical needs.
Key Responsibilities:
First-line Support / Help Desk

• Responding to user (staff) requests, troubleshooting

hardware/software issues. Hardware & Software Maintenance

• Installing, configuring, repairing desktops,

laptops, printers, possibly medical devices networks. Network Support

• Assisting with network infrastructure: switches, routers, cabling, basic LAN maintenance.

System Administration Assistance

• Supporting server infrastructure, possibly virtual machines,

backup systems, monitoring performance. User Training & Documentation

• Preparing guides or training sessions for hospital

staff on IT systems, documenting procedures. Application Support

• Supporting hospital-specific applications (e.g., patient

management, electronic health records) or general productivity tools. IT Asset Management

• Keeping inventory of IT assets, tracking hardware and

software licenses. Cybersecurity & Data Protection

• Assisting with updating antivirus, performing

backups, helping enforce security policies. Project Support

• Contributing to special IT projects -- for example, deployment of new systems, infrastructure upgrades, or digital transformation projects.

Reporting

• Generating reports on system performance, incidents, and resource usage; helping with audits.

Minimum Requirements

• South African Unemployed youth between the ages of 18 and 34.
• Must not have participated on the YES programme before.
• Matric.
• Completed qualification in Information Technology,Computer Science, Information Systems, Networking / Systems Support, Or a related IT field.

Basic understanding of:

• Computer hardware & software
• Installing and troubleshooting applications
• Networking fundamentals (LAN, Wi-Fi, routers, switches).

Personal Attributes

• Willingness to learn and follow technical instructions.
• Ability to work on-site and assist with physical IT tasks (setup, cabling, moving equipment).

Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.
Signa Opportunity
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