Job Description

Key performance Arears:

End-User Support(software Installations & Support) End-User Support (Hardware) Software testing IT Security Controls Monitoring and Reporting

Technical Competencies

(Knowledge/System/Regulations)



Solid knowledge and understanding of:


Cybersecurity solutions (Firewalls/SIEM/ MDR/ CSI) Vulnerability Managment Solution Hardware and Software Support Operation System Networks Backups and Disaster Recovery Voice and Contact Centre Solutions IT Support Technical Support Internal and Remote End User Support Network and Secuity Infrastructure Microsoft Active Directory and Group Policy Managment Telephony, active listening and customer-care

Behavioural Competencies

(Skills/Attributes/Values)


Communication Skill Customer focus Services delivery Teamwork and collaboration Innovation

Qualification:

A grade 12 qualification. A relevant IT certificate or MCSE, A+,N+, CCNA, SQL, Linux and Server +.

Ideal:

NQF 6 qualification in IT will be an advantage.

Experience:

At least 2 years of relevant experience in IT software and desktop support and maintenance.

BENEFITS:

Employer offers an all-inclusive remuneration package of R619 805p.a.

NB: This position will be filled in line with the Agency's Employment Equity targets. People with disabilities are encouraged to

apply. All applications must be accompanied by a certified copies of qualifications not older than 3 months. For inquiries, please contact Golebaone Morebodi at (0)12 471 2000.

Closing Date: 03 September 2025

C-BRTA reserves the right not to appoint.

Short-listed candidates will be subjected to a reference, security clearance and criminal records check. Should you not hear from the C-BRTA 21 days after the closing date, consider your application unsuccessful.



It is our intention to promote representivity in respect of race, gender and disability through the filling of this position. Candidates whose appointment will promote representivity will therefore receive preference.



In order to consider any application for employment, the Agency will have to process your personal information.