Job Description

Ready to take your IT career to the next level? A top-tier fast growing manufacturing company in Alberton is on the hunt for a IT Support & Data Technician who is ready to dive into real-time problem solving and data-driven innovation!
Core responsibilities of the position include maintaining reliable data flow between production machinery and SQL Server, and performing maintenance and report writing on the SYSPRO/SQL Server database. The role also participates in SQL data activities across production equipment, shop-floor diagnostics, networking, and plant data-transfer processes.
Key Responsibilities

• Provide hands-on IT support: user accounts/passwords, email (M365/Outlook), connectivity/Wi-Fi, printers, endpoints.
• Monitor, troubleshoot, and restore data flows between factory machines and the server/SQL databases.
• Investigate and resolve stoppages related to data capture or machine-to-server communication.
• Perform basic SQL Server admin: queries, backups, permissions, performance checks, and data integrity fixes.
• Create/maintain simple reports and data extracts for operations (e.g., downtime, throughput, scrap).
• Maintain asset inventory, patching, and routine health checks across PCs, HMIs, and network devices.
• Document incidents, root causes, and standard operating procedures.

Required Skills & Experience

• 2-4+ years in IT Support (L1/L2) within an on-site, operational environment (manufacturing preferred).
• Practical SQL Server skills: writing queries, joins, troubleshooting failed jobs/data loads, backups/restores.
• Comfortable on the factory floor: reading machine/HMI messages, following cables, checking switches, and validating data capture.
• Strong Windows desktop support, Active Directory/Azure AD, M365, basic networking (VLANs/DHCP/DNS), and printers.
• Proven incident response under time pressure and clear communication with production teams.

Nice to Have

• Exposure to MES/SCADA/PLC data flows, OPC/REST connectors, or historian tools.
• Scripting for automation (PowerShell, Python) and basic ETL experience.
• Experience with Wi-Fi in industrial environments and ruggedised devices.

Behavioural Competencies

• Ownership mindset, urgency in downtime situations, and calm communication.
• Practical problem-solver with strong troubleshooting structure and documentation habits.
• Collaborative with production, maintenance, and IT stakeholders.

SALARY
The offer will be market related in line with your qualifications, skills, and experience. The role can offer up to R40 000 per month for candidates who are an exact fit and require minimal additional training or oversight.
Please apply online in the link provided. Unfortunately, we do not consider CVs on Whatsapp or email.

Skills Required