It Support Analyst

Cape Town, Western Cape, South Africa
Isilumko Staffing
686 Current Jobs Openings
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Job Description

IT Support Analyst: Articulated l Team Culture

  • HL7, PACS/RIS, DICOM standards, Exposure to AWS, SQL, Jira, Confluence
Working Model:
  • On-Site: Full Time
  • 45 Hour Week l Shifted Schedule Including Weekends
  • Medical Industry
A global innovator expanding its footprint into South Africa is seeking tech-savvy, service-oriented IT Support Analysts to join its international team. You'll support a worldwide network across time zones, ensuring seamless IT operations and outstanding user experience. If you thrive in fast-paced environments and want to grow in the Global Business Services space, this role is for you
What You'll Be Doing:
  • Serve as the first point of contact for IT support queries
  • Provide technical assistance to internal users and remote clinicians
  • Troubleshoot hardware, software, and workflow-related issues
  • Log and manage tickets, ensuring timely resolution
  • Configure, deploy, and support end-user computing devices
  • Maintain accurate hardware inventory
  • Support clinicians with hardware setup and deployment
  • Participate in IT projects and continuous improvement initiatives
Who You Are:
Excellent communicator (written and verbal English)
Customer service champion with a proactive mindset
Able to work independently and collaboratively
Experienced in troubleshooting applications and hardware
Familiar with Office 365, Windows Server, Active Directory
Comfortable working a 6-day week (including either Saturday or Sunday)
Bonus Points For:
Experience in healthcare IT clinician workflows
Familiarity with HL7, PACS/RIS, DICOM standards
Exposure to AWS, SQL, Jira, Confluence
Understanding of ITIL framework and service desk operations
Why You'll Love It Here:
Join a globally connected, mission-driven team
Work at the intersection of healthcare and technology
Contribute to improving patient outcomes worldwide
Competitive salary and benefits
Opportunities for growth and learning in a dynamic environment
Please communicate your cv:
monique.

Skills Required

Healthcare
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Job Detail

  • Job Id
    JD1584071
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned
 
 
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