Job Description

What you will enjoy doing

• Providing day to day technical support to users of AlplaPROD
• Support the implementation of new features released for AlplaPROD as communicated by the Corporate IT for Operations team
• Taking note of and following guidelines with regards to AlplaPROD, as communicated by the Corporate IT for Operations team
• Reporting new requirements for AlplaPROD to the Systems Analyst (SOAF)
• Escalation of unresolved AlplaPROD support queries to Corporate IT for Operations team as necessary
• Support, implementation and maintenance of IT equipment related to the supply chain system, for example barcode scanners and barcode label printers
• Maintaining an asset register of all IT equipment related to AlplaPROD
• User access management of AlplaPROD, including facilitating approvals of user access requests
• Management and configuration of shared user accounts used by plant operations
• Training of AlplaPROD process owners when required, for example when process owners leave the company, or if training is required due to changes or new features in AlplaPROD
• Maintaining a good relationship with the local CTO responsible(s) and provide support for the implementation of CTO processes as required
• Provide technical support to users for Excel based reports linked to AlplaPROD
• Monitor integration between AlplaPROD and D365 F&O (interfaces), and resolve or escalate problems as necessary
• Escalate master data issues in AlplaPROD or D365 F&O to master data responsible as necessary
• Support implementations of AlplaPROD in new plants
• Support the Systems Analyst (SOAF) in the performance of his duties

What makes you great

• Relevant IT or supply chain related degree or diploma
• Excellent understanding of supply chain processes and systems in a manufacturing company is essential
• Supply chain experience in a manufacturing company would be an advantage
• Excellent problem-solving ability is a must
• Attention to detail
• Experience with AlplaPROD would be an advantage

What you can expect working with us
- Market related Salary
- Competitive Benefits
- International exposure

Skills Required