Job Description

Key Duties and Responsibilities Web Development & Digital Solutions

• Design, develop, implement, and maintain corporate websites and web applications.
• Develop, customise, and manage WordPress websites, including themes, plugins, and integrations.
• Ensure optimal website performance, security, scalability, and compliance with SEO best practices.
• Implement responsive design principles and ensure cross-browser and cross-device compatibility.
• Manage website updates, backups, and fault resolution.
• Develop and maintain databases and back-end systems.
• Collaborate with internal stakeholders to deliver professional and user-centric UI/UX solutions.
• Remain abreast of industry trends, technologies, and best practices.

IT Infrastructure & Support

• Review system diagnostics and assess the functionality, reliability, and efficiency of IT systems.
• Install, configure, maintain, and support computer hardware, software, and network infrastructure.
• Provide technical support and troubleshooting services to internal users and clients.
• Conduct routine system updates, backups, and cybersecurity protocols.
• Monitor and optimise network performance and system availability.
• Implement and maintain IT security controls to safeguard company data and systems.
• Monitor security certificates and ensure compliance with IT governance and security standards.
• Manage software and hardware installations, upgrades, and replacements.
• Forecast, report, and advise management on IT asset replacement and upgrade costs.
• Provide technical guidance and training to staff as required.

General Responsibilities

• Perform additional duties as assigned by management in line with operational requirements.

Minimum Requirements

• A minimum of 3 years' relevant experience in IT support and web development.
• Proven ability to work independently and manage responsibilities with minimal supervision.
• Valid driver's licence.
• Degree, diploma, or equivalent qualification in Information Technology, Web Development, or a related field.

Skills Required