Job Description

Requirements:

• LPIC (Essential).
• Fortinet NSE 6 (preferable).
• CCSA/CCSE (Advantageous).
• 8 -10 years in same / or similar role.

Responsibilities:
Linux server administration:

• Administration and Support of Antivirus Solution (Symantec Endpoint).
• Samba management, configuration and troubleshooting.
• Configuration of Samba and Windows integration.
• Troubleshooting Windows server AD and Linux server trust relationship.
• Determine and configure hardware settings.
• File management: creation, permissions and removal.
• Troubleshooting Kernel faults and bugs.
• Installing kernel patches.
• Custom configuration or solutions on client request.
• Advanced Disk and RAID management and troubleshooting.
• Troubleshooting system resource usage.
• Server Recovery.
• Setup and installation of new system (Proxmox).
• QC of newly setup servers (Proxmox).

General technical support:

• Provide full hardware level support on Servers.
• Troubleshooting of Server failures and escalation to server team as required.
• Creation of users on both Windows and Linux platforms.
• Troubleshooting of any active Linux Service.
• Configuring VPN Server.
• Restoring of Backups for clients.
• Monitor health of Server whenever connected.
• Understanding and designing of scripts for automation of tasks.

Networking and connectivity:

• Configuration of routers.
• Configuration of wireless access points with VLANs.
• Configuration of managed switches.
• Troubleshooting of physical network failures.
• Troubleshooting of network Routing and Mail flow.
• Configuration of VLANs on Linux servers.
• Troubleshoot failover faults.
• Troubleshoot connectivity faults.
• Troubleshooting and tracing network faults.
• Configuring firewall rules.
• Configuration of network and routing scripts.
• Configuration of failover scripts.

Other administrative responsibilities of the role:

• Ticket management.
• Tickets are to be updated daily with work notes or discussions with the client.
• Time spend to be recorded accurately on every ticket.
• Billing notes to be done accurately, and professionally.
• Ensuring that all communication is checked to spelling and grammar mistakes.
• Ensuring tickets are addressed before the specified time to ensure that tickets dont exceed the SLA threshold and breaches occur.
• Configuration files to be updated with every change on the clients network and saved within the company record on ConnectWise.

Should you not receive a response within two weeks of applying, please consider your application unsuccessful.

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